| Shipping
Domestic shipments: USA
• Standard orders will be shipped USPS First Class Mail or USPS Parcel Post (unless otherwise arranged).
• In a hurry? Priority delivery options available at checkout
• Orders will be shipped within 1-2 business days of finalizing purchase and cleared payment
• Per USPS, First Class Mail delivery is approximately 2-5 business days from actual ship date but cannot be guaranteed
• Per USPS, Parcel Post delivery is approximately 2-9 business days from actual ship date but cannot be guaranteed
• Per USPS, Priority mail delivery is approximately 2-3 business days from actual ship date but cannot be guaranteed
• Combined shipping discounts available on multiple items purchased and shipped to same address within the U.S.
• Shipping charges for individual items are detailed on each listing
• All shipping charges must be paid prior to shipment of order.
• Shipping charges for custom orders will vary and are to be determined at time of order placement
• Ebay will calculate shipping charges and combined order discounts at checkout.
• Customer is responsible for any additional shipping charges incurred due to any incorrect address information or errors provided to us at checkout.
See below for current shipping rate examples:
pillow covers
Standard economy Shipping
• FREE SHIPPING on all pillow covers
• Priority shipping option available at checkout for an additional charge
• If purchasing pillow insert(s) in additional to pillow cover(s), an additional shipping charge will be applied for each insert shipped. See below for examples or check each listing for details.
pillow inserts
Standard economy shipping:
• $6.95 shipping for first insert shipped
• $3.00 for each additional insert shipped
• Priority shipping option available at checkout for an additional charge
International shipments:
• Shipping charges will vary on international shipments depending on location. Please contact us for international shipping options and estimates
• International shipments will be mailed by USPS International First Class or USPS International Priority Mail
• We will gladly combine shipping for multiple items shipped to receive best rate possible.
• If possible, please request for adjusted invoice to be sent prior to finalizing transaction as we may be able to offer better shipping rates then Ebay calculations offer
• Any overpayment of shipping charges will be refunded
Returns
• We will gladly accept returns for a 100% money back guarantee on purchases if not fully satisfied (excluding any shipping charges, to and from)
• Customer is responsible for any and all shipping charges
• If you received "free" or discounted shipping on your original order and have chosen to return merchandise, you will be responsible for our, The Modern Pillows shipping charges to get the original order to you. We will provide proof of shipping cost to you. We will then deduct that amount from your refund along with any other appropriate and necessary deductions
• All returns must be postmarked and mailed within 14 days of receiving order or your return will be denied.
• Merchandise must be returned and received in the same condition as originally shipped or refund will be denied
• It is mandatory that you contact us prior to returning merchandise for a return authorization number. If order is returned without a return authorization number, your return and refund will be denied
• Return policy does not apply to custom orders. Custom orders are non returnable and non refundable
• Return policy does not apply to *special offer* or *best offer* deals. These types of transactions are non returnable and non refundable
• We will process refunds through Paypal within 7 business days of receiving return. We cannot guarantee Paypals processing times once we have initiated refund
• We are not responsible for any lost or damaged merchandise once shipped and returned. We suggest purchasing shipping insurance for your return
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