| Business Information
We are open from Monday through Friday from 8:00am EDT to 5:30pm EDT. Emails received from Friday 5:31pm EDT through Monday 8:00am EDT will be responded to by 9:00am EDT on Monday until 5:30pm EDT.
Payment policy
PayPal preferred. International payment: PayPal excepted only
Shipping information
Non-confirmed addresses, we strongly advise you to buy insurance: You will not be issued a replacement or refund if you did not buy insurance and your item was lost during shipping. NO REFUNDS for items lost after delivery! All items shipped has a tracking number that will be sent to the email address you provided to PayPal.
Return policy
Exchange of equal or lesser value ONLY for items bought in error (size, color, etc.). Credit will be issued for lesser value item. We will only refund payment in cases of wrong item being sent to you and we are unable to provide the correct item or an equivalent replacement. Item must be unworn, with original and undamaged box/tags, in sturdy packaging. Return shipping is buyer's responsibility.
Contact information
Currently : Contact us though eBay messages. We read them every day.
INTERNATIONAL CUSTOMERS
WE ARE NOT RESPONSIBLE FOR ANY DUTY OR CUSTOM FEES IMPOSED ON YOU. SUCH FEES ARE SET UP AND COLLECTED BY YOUR GOVERNMENT AGENCY. If you choose not to except your package when it arrives in your Country and it is returned to us, you will be issued a refund minus shipping and a restock fee of $20. |