About StrawberryNET

Like fresh strawberries, our products are fresh and our offers are irresistibly sweet.

Established in 1996, we are the web’s #1 store providing discounted name brand cosmetics, skin care, hair care and fragrances. We are proud to count millions of satisfied customers in over 200 countries.

We offer:

-          Free shipping – worldwide
-          Free gift wrapping
-          10,000+ products from 2,700+ brands
-          24/7 Customer service in 9 languages
-          100% Satisfaction guaranteed

Shipping Times and Costs

1. Registered Mail - FREE
• A signature is required for Registered Mail deliveries.
• Estimated delivery times:
1. 4-6 postal working days for major cities.
2. 7-10 postal working days for most destinations.
3. 10-14 postal working days for more inaccessible destinations.

1.  

   2. Non-registered Mail – FREE
   • Signature is not required for delivery
   • Orders cannot be tracked and secure delivery is not guaranteed
   • Estimated delivery times:
   1. 10-14 postal working days for most destinations.
   2. 14-21 postal working days for more inaccessible destinations.

   Please indicate Non-registered Mail in the notes section with your PayPal payment. Otherwise, we will ship by Registered Mail.

Customs

We currently ship to over 200 countries (except Germany, Italy and France) and most countries  allow free trade over the internet and will not charge any customs duty.

As a gesture of good will, we will gladly reimburse you for any customs costs incurred upon receipt of your purchase. If you are charged customs, please collect the package, pay any fees due and e-mail, fax or mail your receipt to us at help@strawberryNET.com and we will refund the full cost. We must receive your receipt within 6 months of purchase to process the refund.

IMPORTANT: Please include your eBay Item number on ALL correspondence to ensure prompt service.

Refund Policy

If you are unhappy with your purchase for any reason, please email us at help@strawberryNET.com within 14 days of receiving your products and we will provide a full refund. Don’t forget to include your eBay item number when emailing us.

Please check your fragrance orders carefully, as fragrances cannot be returned due to international aviation restrictions.

Payment Details