OUR RETURN POLICY IS AS FOLLOWS: Items must be returned within 7 days from the date you rec'd it. This means it must reach us in that time frame or no refund/exchange will be given. Obviously if something happens during shipping to make your return go over 7 days we will take a look at it. Items must be in original packaging and have all tags attached. Do not return something that has been worn, we will be able to notice as all items will be inspected for refund is given. All returned items will be treated as returns, if you would like an exchange please bid/buy the item you want, your funds will be returned when the item is returned to us. You must include the original auction number with your return so that we can process the funds correctly You may want to purchase shipping insurance on your return because if we don't receive your return we are not responsible for any loss or damage incurred during return shipping to us. If you don't follow the guidelines then please understand that no refund will be given. There are certain items we do not return, those will specifically be stated in those listings. PLEASE SHIP ALL RETURNS TO: THE STYLISH BELLY 6692 STEAMBOAT SPRINGS DR WHITE LAKE, MI 48383