*Store Hours*
MON-FRI
8:00am - 6:00pm PST
Holidays and Weekend hours will vary as this is my time with my family.
Responses to emails may be slow during this time.
*All Chenille in my shoppe is Vintage*
*Free Delivery*
Purchase 4 items in the same session and recieve free shipping. You MUST contact me BEFORE check out to recieve free shipping.
*Payment* & *Shipping*
Paypal is the only form of payment that I accept. Payment is appreciated with in 3 business days. Remember, the sooner you pay the sooner your item(s) ship! There are no hidden "handling fees". All items will be shipped via USPS Priority Express with delivery confirmation on ALL items. I ship everday excluding weekends & Holidays!
*Return Policy*
I offer refunds only if I have grossly misrepresented my item(s). I do not refund any shipping fees. Unlike other sellers I keep my shipping fees low and affordable. I am not making $$$ on inflated shipping costs. The item must be returned back to me with in 5 business days in it's original condition before any refund will be issued. If the item is returned later than 5 business days there will be a restocking fee of 15%. Any seller who is dissatisfied with their item(s) and chooses not contact me to resolve any issues and instead files a paypal claim will be banned from any future purchases with me. Please allow me the chance to make things right as I am human and do make errors from time to time.
*Feedback*
I leave positive feedback as soon as your item ships. I do not hold your feedback hostage like many other sellers do. I strive for excellence in customer satisfaction. If you are unhappy with your item please contact me and let me know. I want ALL of my customers delighted with their items! I treat every customer as I wish to be treated.
*Special Orders*
Need a special size? Want a different color? Please email me! Custom Orders are one of my specialties. Please feel free to contact me for all of your special needs.
*Copyright*
All copyright laws for your country are applicable. All graphics, HTML, Artwork, Branding, and ebay template designs are the sole creations and ownership of The Sugarplum Moose. They are not to be copied, transfered, sold, altered or redistributed in any way without my prior written permission.
All violators will be reported to eBay, Vero and all applicable government agencies.
© 2005-2010
All Rights Reserved.
Unauthorized Duplication and Publication Prohibited.
Copyright 0030081
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