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Store Policies
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You should always check the details of our listings.
The information in the listing takes precedence over these policies.
Although exceptions to these policies are rare, it does happen for
specialty items and some promotions. These policies are broad and in
cases where there is an exception to these terms and promises, it will be
noted on that particular listing. Be an informed buyer- read the
information provided with each listing.
When purchasing, always note
the shipping cost associated with an item to find the total cost. Always
examine the sellers feedback- the current, the
totals and the ratio of good to bad. Remember the positive feedback is
an indication of repeat buyers. Take a look at how long the seller
has been in business. Taking notice of all of these factors- information which is provided at
a glance on the seller's feedback page- will ensure a positive buying experience.
Reputation is important. Examine the feedback from sellers- it really is that
important.
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We know how hesitant some people can be when
shopping online. That is why we have 100% satisfaction guarantee on all of
our items. If once you receive the item you change your mind and don't
want the item anymore- let us know and we will refund the cost of the item
less postage once it is returned. You don't even have to rush to send it
back. Take your time- you have a full 30 days to return the
item.
If the item is defective or not as described, we not only
refund your money for the cost of the item, but also will reimburse your
original shipping plus the shipping to send it back to us.
When
returning an item, please email us to let us know that it is being
returned and the reason for the return. That helps us a lot. Especially if
the item is not as described; allowing us to make corrections to our
listing as quickly as possible.
US domestic orders are shipped insured with delivery
confirmation- it is already part of the listed shipping cost. If the item
is received damaged or after 3 weeks from the shipment date the order
still has not shown up, the cost of the
item plus shipping is refunded.
All returns must be smoke free, with original tags when applicable
and in like condition that it was received in. To ensure accurate credit
for the item, please be sure to include a note indicating the reason for
the return, the eBay user id used to purchase the item and the listing
item number.
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Paying for your items is simple and easy. Once your
item closes, you will receive an email with a link to your checkout page.
All of your items purchased from us will be included in your shopping cart
once they have closed. Please note that items must be paid for within
seven days.
We accept all major credit cards and PayPal. Please
note that when paying with PayPal, you will actually be redirected from
the checkout page to PayPal's website to complete the process.
We also accept bank wires, but please
note there is an additional charge for this service.
All payments must be
completed through our checkout system.
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We offer discounted
shipping rates for combined orders- both domestic and international
destinations are eligible. To receive your combined discounted rate,
follow the instructions in the Item Closing Confirmation email on how to
obtain the promotional code required at checkout time.
The promotional code is only a click away from the
confirmation email.
The discounted rates
are: |
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2-3 Items |
4 or more Items |
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All shipping classes |
20% |
40% | discounts are applied to
listed shipping cost |
Each of our listings
should contain a separate shipping rates for
international and
Canadian destinations. If a rate is not include either
for Canada or for other
International destination, please contact us via email with the item
listing number and the destination country. We will reply
back with the correct rate.
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