New Air Conditioning Systems, Heat Pumps, Condensing Units, Air Handlers, Fan Coil Units, Ductless Split Systems, Gas Furnaces, A-Coils, HVAC Supplies, Central Air Conditioning Systems, Portable Air Conditioners, Amana, Carrier, Copeland, Fedders, Goodman, McQuay, Trane, Tecumseh
It is extremely important that you carefully inspect the equipment when you receive your
order. Look at each box and make sure it hasn't been damaged in transit. Remember your
order is fully insured, but this is the best time to take care of any shipping damage that may
have occured. If you feel any of the equipment was damaged in transit, simply write: “Refused, Damaged”on the freight carrier's delivery paperwork and refuse to accept the
shipment. Then call us at 1-800-240-9883 to report your refusal of the damaged equipment.
We will then completely handle the details with the freight carrier and we will re-process your
order for immediate re-shipment.
RETURNS & REFUNDS:
We will accept returns for a period of 5 days after the date your shipment was delivered.
All refunds will be for the items original purchase price less the cost of return shipping and less
a 25% restocking fee. All returned items must be new, unused, and in their original packaging.
Before returning any items you must receive a RETURN MATERIALS AUTHORIZATION (RMA)
number by calling The Wholesale Warehouse at 1-800-240-9883. It is extremely important to
get this RMA number because any item returned a pre-approved RMA number will be refused.
WE ARE HERE TO HELP!
AT THE WHOLESALE WAREHOUSE, YOUR COMPLETE SATISFACTION IS OUR GOAL.
IN AN EFFORT TO ACHIEVE THIS GOAL WE ASK THAT YOU READ OUR COMPLETE
LIST OF POLICIES BY CLICKING THE LINK BELOW:
) 
