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Bookjet "About Us"



 
WHAT WE BELIEVE:
 Welcome to Bookjet (eBay). We designed this store from the ground up to provide the very best Book shopping experience for our customers. We have a passion for serving customers and providing them the means and opportunities to seize upon great book values. We work at providing a expansive selection and variety of products at great prices coupled with excellent Customer Service. Our hope is that you will visit here often and buy as often as you visit. Our vision is to provide you, our customer, the "best of class service".
 

 
 


 
OUR POLICES:
 Bookjet exist for our customers. Providing excellent customer support to ensure a smooth transaction every time will bring you back. Our service staff are ready and willing to answer all of your questions and help you find exactly what you want. Please feel free to contact us should you have any questions. We we strive to pack and ship every order in a manner to ensure that your purchase arrives to you in perfect condition, and we offer a full 7 day return/exchange period (unless otherwise indicated). We ship orders everyday (except Sunday), and most customers receive their orders within a few days! We try to ship within 48 hrs of the order. We  combined shipping where applicable.

 

PRIVACY POLICY

 

 Rest assured your information will not be given, sold, rented or loaned to any third  party.
 
BOOKJET BEST PRACTICES
 We are not happy until you are 100% satisfied (It's guaranteed)
We ship within 24 hrs on every single purchase.
We reply your email within 2 hours and in most cases within the hour
We will send you an invoice within the hour after the auction ends.
We notify you of payment received or cleared.
We supply favorable (if warranted) feedback once the initial
transaction phase is complete
We send a email confirmation to you when we ship your item.
We promise all items are of excellent quality
We provided detail descriptions of our products including flaws
We promise you will receive item as described.
To confirm the aforementioned, read our feedback

ITEM SALES POLICY:

Your bid is a contract - Place a bid only if you're serious about buying the item.  If you are the winning bidder, you will enter into a legally biding contract to purchase the item.  If the seller is unable to establish contact with the winning bidder within 3 days of the end of the auction or if payment is not received within 5 days, item may be offered to the next highest bidder or relisted at the sellers sole discretion.

 

 

SHIPPING POLICY:

All shipping originates from 46256 zip code.  Shipment will be either UPS, FedX or USPS.  Some larger items will ship via UPS Ground service.  Orders are generally shipped on the day after full payment.

 

 

PAYMENT DETAILS:

 PayPal
6% Sales tax applies to Indiana residents

 

 

RETURNS:

In the unlikely event that a return is request, all returns must include all original items undamaged, in re-saleable condition(Returned in the condition in was shipped in), all original packaging including manuals, warranty forms, etc.  Software sales are not refundable.  Shipping and handling fees are not refundable.  Buyer is responsible for shipping costs incurred shipping products back.

 

 

CONTACT US:

 Contact us with any Questions Email: support@bookjet.net
Our Office location:
 Bookjet Offices
 7399 North Shadeland
PMB 305
 Indianapolis, IN 46250-2052
 Telephone:  317-696-2062
Text:            3176962062@vtext.com

To visit us at our sister website, please go to  www.bookjet.net
 

 

 Robert Carper,  Site Founder   support@bookjet.net

 

 

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Bookjet.net

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