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Can't find what your looking for? Visit us at thebootdepot.com

Our Mission
Payment
Shipping and Insurance
Return Policy
Contact and General Information

Our Mission
We have been offering top quality designer brands for the entire family since 2006 through Ebay with complete customer satisfaction. We offer a wide selection of some of the most unique and hard to find designer fashions and accessories for the entire family that are of the highest quality. We do not purchase or offer for sale knock offs, imitations, or fakes, only items that are guaranteed 100% authentic from authorized retailers and manufacturers. We value you as a customer and want you to be happy with your purchase and hope that you come back to visit us often. We work very hard to bring you the highest quality designer merchandise available and strive for complete customer satisfaction. We list new items daily so be sure to visit our store often.
Shipping and Return Policy

SHIPPING:

We ship within 24 hours of receiving payment using UPS Ground, Fedex, or USPS Priority Mail.If you need any other service such as overnight please email us before we ship your item for additional fees. For International Shipping we will ship your package using USPS priority mail international service only. For AFO/APO AK, HI, PR and US Territories we will ship your package using USPS priority mail service only. When your order is shipped you will receive tracking information. Any additional items purchased to receive discount must be shipped with your first item purchased. We do not ship on weekends. See below charts for all shipping rates.

Shipping to the Continental US: Excludes AFO/APO AK, HI, PR and US Territories

Shipping to the Continental US:      1st Item   Addtional Items                                                    
UPS Ground: $4.99 Free
USPS Priority Mail: $4.99 Free
FedEx Ground or FedEx Home Delivery: $4.99 Free

AFO/APO AK, HI, PR and US Territories: USPS Priority Mail Only

AFO/APO AK, HI, PR and US Territories Shipping Rates:     1st Item  Addtional Items                        
USPS Priority Mail: $19.50 $0.00

International Shipping: USPS Priority Mail International

International Shipping Rates:                   1st Item     Addtional Items                                                    
Canada: $24.50 $5.00 if shipped with original purchase
Worldwide: $44.50 $5.00 if shipped with original purchase

International Buyers Please Read:

Any additional taxes or customs fees that the buyers home country may charge are the sole responsibility of the buyer. Please do not ask us to mark your package as a gift or reduce the value of your items purchased to avoid these charges. Our International Shipping rates have been discounted to reflect the free Domestic Shipping rates we currently offer.

RETURN POLICY:

We will accept a return under the following conditions:

  • Shoes must be returned in the same new condition within fourteen days after receiving your package.
  • You must inform us before you return the shoes.
  • After fourteen days we do not accept returns.
  • The shoes must be returned in the same box as received. All tags, dust covers, booklets and whatever else was shipped with your shoes must be returned.
  • We do not accept returns on watches, accessories, handbags or wallets.
  • We do not accept returns on shoes that have been worn or used.
  • There will be a nominal 10% restocking fee on all shoes returned to cover the shipping fees and expenses to list an item.
  • There is no restocking fees for exchanges, so if you need to return your shoes please check our store to see if we have a pair that you would like to exchange for. We have thousands of shoes to choose from.
  • If shoes are returned worn or with scuff marks on the bottom there will be a 30% restocking fee, so we suggest that you try them on inside on carpet.
  • No Domestic or International shipping fees will not be refunded.
  • Any questions regarding these policies feel free to contact us.
Payment

PAYMENTS:

  • Payments are due within 24 hours of purchasing item.
  • We accept payments through PayPal and ProPay.
  • If you do not have a PayPal account and would like to pay with a major credit card you will be able to do so through the PayPal site. When you click the (Pay Now) button you will be directed to the PayPal site where you have this Payment Option for Non PayPal Members.
  • If you are purchasing an item with the Buy It Now option, payment is due at time of purchase.
  • If you are using an E Check through PayPal your package will be shipped as soon as the funds are deposited in our account, which usually takes a few days to clear.
  • If you need additional time to pay or have any questions please contact us.
Contact and General Information

DISCLAIMER:

  • We are in no way affiliated, employed by, or represent any company whose products we offer for sale.
  • We purchase all of our products from authorized retailers, manufacturers and distributors.
  • We guarantee the authenticity of all of our products.

ABOUT US:

  • We work very hard to bring you only the highest quality merchandise that is available.
  • We strive for complete satisfaction and want your shopping experience with us to be a wonderful and care free event.
  • All of our items are new and 100 percent authentic and are only purchased from authorized retailers, manufacturers and distributors.
  • They are individually selected and inspected before purchasing, shipping and listing.
  • We handle all of our merchandise with care and carefully package and ship all of our items.
  • Your item comes from a smoke free environment.
  • We sincerely try to describe the items as thoroughly as we can so if you have any questions before bidding on an item please ask by contacting us and we will answer your question usually the same day. We are in the Eastern Time Zone.
  • Thank you for shopping with us and we hope you have a wonderful day and Please come back and visit us soon.
PLEASE VISIT OUR STORE FOR MORE DESIGNER HANDBAGS, SHOES, WATCHES AND ACCESSORIES