100% Customer Satisfaction:
Your purchase is very important to us, and we want you to be completely satisfied with all aspects of your order. When you buy our coffee, you have our personal guarantee of 100% satisfaction. If you are not satisfied for any reason, simply return the unused portion for a complete refund.
Convenient Payment options:
Paypal is our preferred payment method. You may use Paypal for checking account or credit card payment at no additional charge. You may also pay by check or money order. Personal checks may delay shipment of your order for up to 10 business days.
PayPal is an easy, convenient way to pay for your purchase through a secure and independent third party. To use PayPal, you must have or establish a PayPal account. Once established, you deposit funds into this account from your credit card or checking account. To pay for your purchase, simply send your payment to our PayPal account.
If you don't already have a PayPal account, follow the links from eBay or go to: https://www.paypal.com and click on the link that says, "Sign up" for your FREE PayPal Account! For additional assistance, contact PayPal's Customer Service by phone at 1-402-935-2050.
Swift Shipping:
We rush your coffee to you via USPS Priority Mail. We've found this to be the most reliable way to get your purchase to you quickly and economically. Your coffee will be on it's way no later than the second business day after we receive your payment. Priority Mail shipments generally arrive within 2-3 business days. Your coffee arrives within days of being roasted, not weeks or months. This guarantees you a great tasting cup of coffee!
Remember, if you ever pay us too much for shipping, we will immediately refund the overpayment to you. Also, we ship whole bean unless you request ground coffee at time of order.
Sales Tax:
Sales tax is added to all orders shipping to a Nevada address.
eBay Feedback:
Feedback is an integral part of any eBay transaction. Without feedback, eBay members cannot make an educated decision based on their trading partner's past ethics and performance.
- We always post positive feedback on receipt of prompt payment.
- We don't hold your feedback hostage; once you've paid, you've earned your feedback.
- We appreciate positive feedback after you receive and are satisfied with your purchase.
- If you feel you cannot give us positive feedback, please contact us right away.
- We always do everything we can to make sure you're happy with your purchase.
The Fine Print:
We want you to be completely satisfied with your purchase. If you need ANY additional information before bidding, please let us know. We always do our best to answer questions before close of auction, but inquiries on closing day may not reach us in time.
Winning bidder should contact us within 3 days of auction close with shipping and payment information. Good Karma (and positive feedback) accrue to all who do so and make payment within 10 days of auction close.
We ship no later than the second business day after we receive your payment and delivery address.
Insurance is optional at your expense unless specified otherwise. We pack all items carefully, however we cannot be responsible for uninsured items. |