How does the shipping discount work?
If you purchase more than one item from us to ship together to the same address, you may deduct $2 from the shipping charge of each additional item after the first one. The
final shipping charge cannot be less than zero.
The best way to obtain the shipping discount is to use the eBay checkout system; it will provide the discount automatically if you check the items out together. Or you may
request an invoice from us, and we will send a combined invoice for all purchases shipping to the same address, providing the shipping discount. Please contact
us if you need assistance in obtaining the discount.
Are your items for sale in stock? When will they ship?
Every item is in stock at our warehouse and ships the next business day if paid by 8 PM Eastern time.
How can I determine the delivery status of my order?
We provide free delivery confirmation tracking with every order. We will email you the tracking number at the end of the day that your order ships. In rare cases, your
spam filter may block this email. Please contact us if you have trouble tracking your order.
I have clicked on the link in the email (or entered the tracking number at usps.com), and USPS says that they may not have received the package. What is happening?
In rare cases, USPS may be negligent in scanning the tracking barcode upon picking up the package. This produces a default message on USPS.com acknowledging that the
tracking number has been generated, but not acknowledging receipt by USPS, and it indirectly implies that perhaps the package did not ship. If this occurs, please be assured
that your order did indeed ship. Usually the tracking information shows up when the package arrives at the destination distribution center.
If you still do not see anything on the tracking after a reasonable amount of time, please contact us. We guarantee every order.
Why don’t you offer postal insurance? I am worried that my order will get lost or damaged in transit.
We personally guarantee the safe arrival of your shipment, saving you the added expense of postal insurance charges. If your item is lost, damaged, or defective, we will
replace it at our expense. Please see our feedback for assurance.
From where do you ship?
Every item is in stock and ships from our Pennsylvania warehouse.
To where do you ship?
We offer US Postal Service shipping to USA and Canada addresses from our Pennsylvania warehouse. In addition to the continental USA, we ship to APO / FPOs, Alaska, Hawaii,
Puerto Rico and all US territories for the USA shipping cost, but delivery times will take longer. Delivery confirmation is not available for APO / FPOs.
Can you ship to a special address for me?
If you need your item shipped to a special address that is not your eBay address, please contact us and we will happily accommodate you. We also offer this service for
eBay members outside of the USA and Canada who wish to ship to a USA or Canada address; please contact us.
How long will it take for my order to be delivered? (United States)
Every item is in stock at our warehouse and ships the next business day if paid by 8 PM Eastern time. We offer USPS Media Mail and USPS Priority Mail; please see individual
sale items for shipping and handling charges. Most orders of one, single disc DVD will automatically upgrade from Media Mail to First Class Mail at no extra charge.
USPS Media Mail (1-2 weeks): Delivery times for Media Mail depend upon the distance from our Pennsylvania warehouse, and can be unpredictable. Delivery times to the
eastern USA are usually one week or less; central USA may take longer than one week, and delivery times to the west coast may take up to two weeks.
USPS Priority Mail (2-3 days): Delivery times for Priority Mail average 2 to 3 days within the continental USA.
For APO / FPO addresses, Alaska, Hawaii, Puerto Rico, and US territories, delivery times will take longer than those stated above.
If you have any issues with the delivery of your package, please contact us, because we guarantee every item 100%.
How long will it take for my order to be delivered? (Canada)
Every item is in stock at our warehouse and ships the next business day if paid by 8 PM Eastern time. We ship to Canada via USPS First Class Mail International (formerly
known as Air Letter Post). Delivery times may take one to three weeks and can be unpredictable. Orders to Canada totaling four pounds or more will automatically upgrade to
Priority Mail International, at no additional cost.
If you have any issues with the delivery of your package, please contact us, because we guarantee every item 100%.
Can you mark my item as a gift on the customs form or indicate a value less than the purchase price? (Canada)
I am sorry, but for shipments to Canada we are required by law and eBay rules to attach a customs form specifying the full purchase price.
Can you ship via overnight delivery?
I am sorry, but at this time we do not offer overnight delivery.
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