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Return
Policy
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We want to make sure that your
shopping experience at TieDrake on eBay is fun and hassle free. If there are
any issues with your received product, please contact us prior to return
your order so we can rectify the situation as quickly as possible.
You have
14 days
from the day your order was delivered to return any product to us for either
a refund or exchange.
To return an item, please contact us via email, so we can provide you with a
return authorization.
Failure to include this return authorization may delay or prevent us from
properly processing your Return or Exchange request.
Refunds that include shipping related charges are granted only on
transactions where the product is inspected by TieDrake and is deemed
defective or delivered in error. Return shipping refunds are limited to the
standard Ground shipping rate of the USPS (USPS First Class Mail or parcel
post).
Returned items must meet these requirements:
· Product must be returned within 14 days of date of delivery - no
exceptions
· Product must be unworn, in its original packaging with all tags attached
· Return authorization must be returned in corrugated box
Refund Returns
All refund returns are being processed within
3 business days and the refund will be issued within 7 business days of
receipt. Refunds are issued in the same method of original payment and are
derived from your items invoice amount, not including s&h charges.
Exchange Returns
All exchange returns are being processed within 3 business days and the
exchanged item(s) are being shipped within 7 business days of receipt.
Please note that our inventory fluctuates and it may happen that the
requested item is unavailable. In this case we will contact you via email to
discuss further action. Like refund returns, s&h charges are non refundable.
International Order Returns
We
can not accept returns for International orders, neither for
refunds nor exchanges
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