All products have free ground shipping within the 48 contiguous states of USA. Our shipping calculator will indicate $0.00 next to UPS ground shipping when you enter in a zip code that’s within the 48 contiguous states.
Address Restrictions
At this time, we do not ship to P.O. Boxes or military APO/FPO addresses. Please provide a physical address during checkout.
Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands and International Shipments
For Alaska, Hawaii, Guam, Puerto Rico, Virgin Islands and international shipments additional shipping charges do apply. For estimated shipping charges, please contact us at our Contact page or email us at info@timelesselements.com.
For international orders, you will be responsible for paying any applicable duties and taxes to a broker or government agency.
Shipping Time and Schedule
Our items are very unique and must be carefully packaged.
- Order processing & packaging time is 1-7 Business Days
- Deliver time is 1-7 business days within the US states and 2-4 weeks for international delivery
We sometimes will ship via UPS, FedEx or another similar carrier. Each carrier has its areas where service is better than another and we try to select the best service to get your order delivered in a timely manner. In instances we use another carrier, the shipping charges will be exactly as calculated on our shopping cart.
Customers are responsible for providing a full valid address, including apartment # if applicable, for delivery. They are responsible for arranging mail forwarding if they are moving, and for putting a vacation hold if they do not anticipate that they will be at home when the package is due to arrive. Customers are entirely responsible for ensuring the receipt of the package, and Timeless Elements will not be responsible for returned orders due in part by customer negligence. We reserve the right to bill you for shipping charges on refused shipments. We reserve the right to bill you for incorrect delivery addresses, typos caused by you when your order was placed and requests to forward shipments to another address. Shipping charges are non-refundable. But of course, we will accommodate your needs and take care of things for you if your package gets rejected or sent back.
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