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| Q:Are your items solid or plated? |
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| A:Our items are 100% authentic and are stamped on the interiors with their respective materials. |
| Q:When will my item(s) ship? |
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| A:We ship the next business day after your payment is received. |
| Q:What if I do not have a PayPal account? |
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| A:PayPal now allows you to make a direct payment with out registering a new account. |
| Q:What is ProPay? |
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| A:ProPay is a newly accepted eBay method of making a credit card payment directly after winning with out registering an account. |
| Q:What if my item does not fit? |
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| A:We offer a return as well as an exchange policy based on availability. Please see the auctions terms and conditions for more information. |
| Q:Why buy from Titanium Ring Store? |
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| A:With over 6 years of selling alternative metals on eBay and over 20,000 positive feedback, you can rest assured that you are dealing with a Top Rated Seller that values customer service and provides items of the highest qualities. |
| Q:When can I expect my order to arrive? |
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| A:We typically ship the next business morning after payment is received. Typical delivery time for standard domestic shipping is 3-6 business, for Express shipping it is overnight to most cities and 2nd day to rural cities. |
| Q:Can Titanium and Tungsten be resized? |
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| A:Due to the hardness and composition of the metals, they can not be resized. Also, we do offer a size exchange policy. |
| Q:What if we want to send a money order/cashiers check? |
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| A:Sorry, due to eBay policy changes, we no longer accept cashiers checks or money orders. |
| Q:Do you provide a jewelry box? |
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| A:Yes. We provide a thick cardboard with cotton fill jewelry box. |
| Q:How quickly do you respond to emailed questions? |
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| A:We receive many emails daily. They are answered in the order received. All emails are usually answered within 24 hours M-F. |
| Q:Do you offer local pick-up? |
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| A:Unfortunately, we currently do not offer local pick-up. |
| Q:Do you offer engraving? |
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| A:Sorry we do not. You may get your ring laser engraved at your local professional jeweler. |
| Q:Do you offer a combined shipping discount? |
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| A:Yes, our combined shipping rates are as stated in the shipping section of the auction. |
| Q:Why are your prices so low? |
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| A:We are wholesale manufacturers of mens jewelery and use eBay as one of our outlets for overstocked items. By buying direct you are eliminating any "middle men" and other traditional mark-ups that you would find in a jewelery store. |
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