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Store Policies

We guarantee your satisfaction and will accept exchanges or refunds for all unworn items with tags attached and smoke smell free.

Sorry but not exchanges on accesories, jewelry, swimwear & underwear due to hygienic reasons.

Only items that have been purchased from this Ebay Store can be returned according to theses following Policies:

Exchange Policy:

1. We will gladly exchange your unworn item with tag attached, smoke smell free & original package within 7 days of shipping date..

2. Download our exchange form, print it and fill out all info requested. If you have any problem to open the file, download the Adobe Acrobat Reader (Free).

3. The Item(s) choose for the exchange must be only listed on the store with a buy it now price, it can't be on auction listings or applied on new purchases.

4. In case of out of stock items, a store credit will be issued and you can use it anytime contacting our customer service.

5. Packages without the exchange form will not be accepted and will be returned at your own expense.

6. Buyers will be responsible for all Shipping & Handling cost unless the item(s) received was damaged.

7. We recommend you to insure your package as we cannot be responsible for lost of stolen package.

8. All merchandise must be returned to:

LIDO STUDIOS, INC
ATT: EBAY EXCHANGE DEPT.
3174 STIRLING RD #B3
HOLLYWOOD, FL 33021

9. Please allow 3 - 4 business days to check if everything is OK with the merchandise returned, after this you'll get an email with further details about your exchange.

Return Policy:

We want you to be 100% satisfied and if you’re not pleased with your purchase you may return it within 15 days from the date of the order shipment to you.

As returns do take time and careful inspection, we will charge 25% restocking fees on all returns to help cover the cost involved with the return process.

1. We will gladly exchange your unworn item with tag attached, smoke smell free & original package.

2. Download our return form, print it and fill out all info requested. If you have any problem to open the file, download the Adobe Acrobat Reader (Free).

3. Packages without our return form will not be accepted and will be returned.

4. The merchandise must be unworn with tags intact and original packing bag and smoke smell free.

5. NO Shipping/Handling fees will be returned and are sole responsibility of the buyer.

6. Packages must be returned prepaid. We cannot accept C.O.D. deliveries.

7. Please insure your return as we cannot be responsible for lost of stolen package.

8. All merchandise must be returned to:

LIDO STUDIOS, INC
ATT: EBAY RETURN DEPT.
3174 STIRLING RD #B3
HOLLYWOOD, FL 33021

9. Refunds will be credited to the original form of payment within 3-4 business days.

 


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