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Top*Shelf Accessories Return Policy
At Top-Shelf Accessories we want you to be happy with your purchase. In the unlikely event you are dissatisfied; returns are usually not a problem if you follow the instructions below:
The seller must be notified at topshelfaccessories@yahoo.com of your intent to return merchandise within 3 days of delivery confirmation and product receipt. Items must be returned within 15 days from notification of intent to return item date. Shipping and Handling is not refunded for any returns.
- All products returned MUST be 100 percent complete, contain ALL original boxes and packing materials, have original UPC codes on the manufacturer boxes, contain all manuals, blank warranty cards, other accessories, and documentation provided by the manufacturer. Returns not meeting this standard may be refused and returned to you at your expense, or accepted and assessed a 15% processing fee, at our discretion.
- Shipping and handling charges are NOT refundable.
- We will pay for shipping and handling charges for reshipments due to wrong, defective, or damaged merchandise you have received.
- Returns must be returned to us; NOT to manufacturers directly (even if the manufacturer includes returns instructions within their packaging).
- We reserve the right to authorize returns beyond 15 days under special circumstances.
Thank you for abiding by our Return policies. With your help, we will be able to expedite your return while simultaneously keeping our costs down.
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