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OUR STORE POLICIES

POLICIES

PAYMENT
We accept payments via PayPal, Visa, MasterCard, Discover and American Express.

GUARANTEE
Full money back satisfaction guarantee: If you're not pleased with your purchase, email us for a Return Authorization and send your item back within 30 days. We'll not only refund your original costs – we'll even reimburse your return mailing cost. Truly, a no risk guarantee.

SHIPPING
We typically ship within 1 business day of cleared payment, via USPS First Class or Priority Mail.

INTERNATIONAL SHIPPING
We know it's gotten crazy expensive but we're giving you the best rate we can. We only use the USPS. We gladly offer combined shipping upon request to help you save. Questions? Feel free to contact us.

CUSTOMS / DUTIES
International packages will be marked as merchandise only, not as a gift. Buyer will pay any customs or duties imposed by buyer's country. These are not included in the sale price or shipping. These vary by country and we don't keep up with or know how much, if any, they might be.

RETURNS
If you're not pleased with your purchase, email us for a Return Authorization and send your item back within 30 days. We'll not only refund your original S&H cost – we'll even reimburse your return mailing cost. Truly, a no risk guarantee.

ABOUT US
As a business, we've been selling online since 2000 and take great pride in treating our customers the old fashioned way – with respect and appreciation. Our business philosophy is simple: try really hard to do a good job and strive to exceed expectations. The "Blue Water" in our name comes from from where we're from. We're located in Lake Havasu City, Arizona. Havasu is an Indian name that actually means "Blue Water". Lake Havasu is also known for being the American home to England's original London Bridge. Now known as the world's largest antique, in 1968, it was bought, dismantled, shipped and reassembled across a portion of our beautiful desert lake.

DISCLAIMER Healing crystals should never be used in place of traditional medical treatment. Use crystals only as a potential compliment and support to other well being treatments and therapies. Always consult with a licensed medical professional.