SHIPPING: Combined shipping rates are automatically calculated at checkout! We usually ship within 1 business day of receiving payment. We send a Confirmation Email with a Tracking Number, so you can track your package online.
RETURNS & EXCHANGES: You may return any item within 7 days of item receipt for a refund. We do not refund initial or subsequent shipping costs. We send all refunds via Paypal within 1 business day of receiving item. All returns must be received in original sale condition. We strongly recommend that you purchase Delivery Confirmation and Insurance for your returned merchandise, as we cannot refund merchandise that is lost or damaged in shipping. If you wish to exchange, please email us at Trixie@TotallyTrixie.com to make prior arrangements to help you reduce your shipping costs!
DAMAGES: Buyers who wish to insure their packages may add the cost manually upon purchase at Checkout. Refunds for Insured merchandise which has been damaged during shipping must be submitted by Buyer to their local USPS office per their instructions.
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