Frequently Asked Questions
 

Q: What is the difference between women's sizes and junior sizes?
A: Junior sizes tends to run more narrow than women's. They are for young adults. Please see my store page on sizing for more info.

Q: Do you combine shipping?
A: Yes, generally half off the second item (lesser of two). International buyers would have to email me for more accurate shipping discounts.

Q: When can I expect my order to arrive?
A: Usually I ship the day you pay! Occasionally things happen and it may take a day longer. Weekends and holiday weekends take a bit longer. US priority 2-3 days. US first Class 2-5 days. International varies with countries.

Q: How much is the Shipping and Handling Charge?
A: I try to keep it at about $2.00.(not always the case) This includes packaging, plastic bags, ink for printing labels, labels stickers, and time spent at post office.

Q: Do you ship internationally?
A: Yes, first class keeps postage down but does not come with tracking information. I am not responsible for items lost by the post office. I will be happy to ship priority or express mail upon request with an added charge. (priority and express international comes with tracking.)

Q: Can I opt for a faster service?
A: Yes, I will be happy to ship priority or express for an added fee. Just email me.

Q: Does shipping take longer in Canada?
A: Sometimes items can get hung up in customs. Canada can take a bit longer to arrive than other countries.

Q: Will you mark as a gift?
A: No, Please do not ask. I will not lie on a customs form.

Q: For international purchases are there other costs?
A: Yes, You are responsible for all charges of duty your country requires.

Q: Will you accept returns?
A: Yes, As long as tags are still attached. I will accept returns and refund you minus shipping charges unless the error was mine.

Q: Why are your items so cheap?
A: I shop long and hard for great deals and are often called by local stores when a sale is going on.

Q: Are your items authentic?
A: ABSOLUTELY!! I only shop at top retail stores with great reputations. Keep in mind ROXY has many different labels. Quiksilver store labels are different than exclusive ROXY stores. Pacsun labels are also different. Roxy has different labels on different hoodies. It does not mean they are fake Roxy. Roxy Paradise is authentic.

Q: How often do you list items ?
A: I list items daily and shop daily.

Q: Can you find me a different size?
A: I would be happy to look for a different size for you when I shop again.

Q: Do you accept money orders? Personal checks?
A: Sorry no, we only accept paypal.

Frequently Asked Questions
Sizing and Conversions
About Roxy
About Quicksilver
Advent of Punk Fashion
About Trendy Garbs
Enter Store

Sorry, Ebay no longer allows money orders. We accept PAYPAL. MasterCard and Visa through paypal

I SHIP VERY FAST! (sometimes within a few hours of payment) Combined shipping discounts available. International buyers receive great discounts as well, please contact us @ lspang@comcast.net

100% satisfaction guaranteed! Although we expect you to be happy with your purchase, we accept returns for a refund, minus shipping costs. We strive for FIVE STAR service!!

Please email us @ lspang@comcast.net or contact us @ 781-789-3944