 |
| Q:Do you combine shipping? |
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| A:On some auctions we state a shipping discount on (2) or more items bought on that auction only.
If you buy multiple items from different auctions, the discounts WILL NOT APPLY. |
| Q:What is the quantity included in this auction? |
|
| A:Our auction descriptions explain exactly what and how many items are being sold. The "Title" and or "Description" should clearly communicate these details. |
| Q:When can I expect my order to arrive? |
|
| A:Once payment is received in full, we try to ship out of our warehouse in Indiana within 3 business days. We ship UPS ground. Please note that we are closed on week-ends and Holidays. |
| Q:How much is the Shipping and Handling Charge? |
|
| A:All shipping cost are stated in auction under
"Buyer Will Pay The Following Shipping - Handling & Insurance Charges"
If there are 2 different cost (zones) please be sure to ad the correct cost for the state.
Hawaii and Alaska will be considerably higher. YOU MUST call for shipping quote before placing your bid. |
| Q:Do you ship internationally? |
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| A:We will ship to Canada & Puerto Rico, but you must call or email for shipping cost quote before placing your bid. |
| Q:Can I pick my order up? |
|
| A:Yes, 6% sales tax will apply.
Customer service is open 8-4 EST, M-F only. |
| Q:Why do I have to pay Sales tax for In Store pick up? |
|
| A:Retail merchants must collect the sales tax unless they receive an exemption certificate from the purchaser, or if the merchandise is shipped out of Indiana. |
| Q:Will I receive a tracking number? |
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| A:Tracking numbers are emailed to the address you have provided EBay with. |
| Q:Are the wheel and tire combinations mounted and computer-spun balanced? |
|
| A:Yes |
| Q:What is your return policy? |
|
| A:Please read auction as it is clearly stated. |
| Q:What if I have a problem with the item I received? |
|
| A:Call customer service M-F 8-4 EST. and we will promptly resolve any issues.
574-262-1850 |
| Q:Can I call your company and pay direct with my credit card? |
|
| A:Yes, M-F 8-4 EST. 574-262-1850 |
| Q:What does "TAKE-OFF" wheels & tires mean? |
|
| A:These are wheels and or tires taken off new vehicles and have less than 20 miles on them.
We will note in our auction if they have more miles than this. |
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