 |
| Q:How long we can get the dress? |
|
| A:the dress made need about 3-4 weeks or a little more,and need 7-10 for shipment by EMS. the shipping time is also be different by the weather.
we suggestion you can order before 2 month or more before you need it.
if you are in rush,please contact me first. |
| Q:What infos i need provide after buying? |
|
| A:1.Sizes
2.Colour
3.back of the dress:zipper or lace-up
lace-up back is recommended,which could lose or tight a little.170515673695 have a sample for lace-up.
4.Confirm you address and phone number.
phone number is needed for easy contact you when delivery.
5.Other Details:if you have your own ideas of the dress,please descript clearly to me. |
| Q:what are the details of return? |
|
| A:1. Item must be in the same condition that you received it,no smoke scents, no makeup stains, no alterations.
2. Item must be returned within 3 days of delivery.
3.Buyer need pay full of the return shipping charges. |
| Q:How long i need pay the bid? |
|
| A:please pay the bid in 3 days of the win.
we can understand your difficult if you can't pay in 3 days.But please contant me and tell me how to handle your bid.
if unpayment exceed 10 days,i will go to eBay Resolution Centre to cancell the bid. |
| Q:what can i do if my country doesn't contain in your shipping list or i don't make sure about the shipping cost? |
|
| A:we wish trade with the friends all over the world,but the shipping cost is differnt.please contact me if you any questions. |
| Q:Is the dress contain any accessories? |
|
| A:The answer is not.the dress doesn't contain any accessories.But we provide the petticoat,glove or veil for me.you should pay extra for them. |
| Q:How do I pay for my purchase? |
|
| A:We only can accept paypal and Paypal e-mail:neytiri_xu@yahoo.com.cn |
| Q:I would like to buy more dresses, Please send me the invoice. |
|
| A:Please tell us you paypal e-mail, we will send out invoice to you. |
| Q:About International Shipping Import Duties Taxes |
|
| A:Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. |
| Q:Returns The Following Situation. |
|
| A:A. Please contact us before return, All items must be returned or changed within 7 days. ( Sign for time as standard)
B. Tags no attached, Worn, perfume or altered garments NO REFUNDS C. Buyer needs to pay the return shipping charges. We only returns item price, The shipping charges and return shipping charges NO REFUNDS |
| Q:NO REFUNDS Situation |
|
| A:Custom Measurement and Color THERE IS NO REFUNDS.Please make sure your size or choosing the favoriute colour. |
| Q:If i am unsatisfied with the item, how I should do? |
|
| A:Regarding this we apologize to you. We hope you feel satisfactory with this transaction. We are sincere, and our service will be the best .Please understand and forgive some inevitable suitation. If you don’t satisfact still, please contact me right away, We want to try my best to solve this problem. |
| Q:What size does this dress have? |
|
| A:Satandard sizes or customed sizes are available.The size is very important to make your dress comfortable,please make sure your size. |
| Q:Dose the dress come in a different color? |
|
| A:We can make the dress with all colour in our colour chart.White or ivory colour is popular and suggested.Some colours maybe not fit with the dress,it's better to contact me first when you want to make the dress with custom colour |
| Q:How much is the CUSTOM and Handling Charge? |
|
| A:If you need to have custom-made(Change color or measurement) Each item add $20-$30 for charging. |
| Q:Can I get the dress 100% the same with the picture? |
|
| A:Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw.
We are making dress by the pics and with lower price,please understand if it will be a very little difference with the effective pictures |
| Q:Can this dress be made with lace up or zip back? |
|
| A:Yes, we can make the dress with lace up or zip at back.and we suggest lace-up back,it will be more fit you. |
| Q:Can I get a better price if I order more dresses? |
|
| A:Please contact with us, we will directly uses e-mail to reply. We would like to make them for you ,and give you a better price. |
| Q:I am a seller,i want to make long business with you,what can i do? |
|
| A:We welcome every custom and give the best service to everyone.if you want to do more business with us,please contact,we will give our best service and give more discount if you buy more dresses at same time. |
| Q:How much does it cost to ship to my country? |
|
| A:Please see the item description. |
| Q:Could you tell me when I can get it if Buy Now? |
|
| A:The manufacturing time in our factory is 20-30 Business days,and delivery is about 7-10days.Usually we wil be very business between period of Christmas,New Year's Day and The Chinese Spring Festival.So please give us more time when you need your dress at this period. |
| Q:My country don't contain in your shipment list,what can i do? |
|
| A:Most of our dress are free shipping,so we just ship to some countries.if you want the dress but can't buy by this reason,please contact us discuss about the shipping fee. |
| Q:what's the condition of the dress? |
|
| A:it's totally new dress without tag. |
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