We do accept returns for most of the items we sell. We do not accept returns on used or discontinued items. Our return (or no-return) policy is clearly stated in each listing. A money-back refund or exhchange will be issued within three business days of receiving returned merchandise, unless otherwise arranged. For returnable items, our policy is as follows: “Item must be returned within 14 days of receiving it. Returned item must be in new unused/uninstalled condition in original packaging with tags attached when applicable. If item is in a sealed package from the manufacturer, we must receive the item in the same condition, unopened and sealed. Electrical/Electronic items are not eligible for return. Shipping charges are non-refundable. If free shipping was offered, the actual shipping costs will be deducted from the purchase price and the remainder will be refunded. Buyer is responsible for return shipping. Unless there was an error in the listing, a 20% restocking fee will apply. Twigg Cycles is not responsible for loss or damage in return transit.”
Please be sure to read an items description entirely before making a purchase. Don’t hesitate to ask us if you have any questions. We’re here to help!
While we make every effort and strive for all information and pricing to be correct, Twigg Cycles Inc. cannot guarantee that in all instances descriptive information, pricing, or photos will always be correct on Ebay.com. If an error in description or pricing occurs, Twigg Cycles, Inc. may cancel an order prior to shipment, substitute another equivalent item prior to shipment, issue a return label for the item already shipped for a refund or exchange at Twigg Cycles Inc's discretion. If there are any questions on a item , please contact us before purchasing, so that we can make sure you receive the correct item as quick as possible.