We are committed to the highest level of customer service. We want our customers to be satisfied with their purchases. We will honor refunds or exchanges in the event our customers are not happy with their purchases. In order to obtain a full refund or exchange, buyer is responsible for contacting us as soon as the need arises. You may either exchange or return your Two Peas in a Pod product for a full refund of the purchase price within 5 days for any reason.
~Returned or exchanged items must be in "like new" condition.
~For hygienic reasons, we cannot accept returns or exchanges on
personal products such as nursing bras, undergarments, and pillows. In
the rare event that you receive items with a manufacturer's defect,
please contact us as soon as possible or within one week of purchase.
~Shipping and handling charges can not be refunded.
~Items sent for refunds or exchanges should be mailed using delivery
confirmation.
~We can not be responsible for items lost or damaged during return
shipment.
Our Ebay Philosophy is that we will treat you with respect, honesty, fairness, & flexibility. Please keep in mind that we are only human, and occasionally human errors can occur. We are willing to work with our customers that respond appropriately and not with rudeness or threats. We will work with you to resolve any and all concerns. Once your items have been received and you are satisfied, we are pleased to complete the transaction by exchanging feedback with you. All positive feedback will be reciprocated immediately.
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