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Thank you for visiting!
Please take a moment to read our Store Policies below before purchase.
Payment is required within 3 days of purchase or closing of Auction. For payments not received within 4 days, a Payment Reminder will be sent as a courtesy to the Buyer. Payments that are 5 or more days late will be submitted for Non-Payment unless previous arrangements were made.
We charge a Flat Rate $1.25 P&H Fee (different than Postage) to help cover costs of packaging/mailing materials. The P&H Fee be included in the Shipping Costs on the final Invoice.
We typically ship next day (Monday-Friday) for payments received by 12 Noon (EST). Payments made after 12 Noon (EST) are not guaranteed next day shipping (except Express Mail). Please note that order processing may be delayed due to Holidays, Vacation Leave, Weekends, or an unexpected emergency.
Once orders have completed processing, the Buyer will receive a confirmation email from PayPal, USPS, or UPS (depending on shipping method). The email will include Buyer's Shipping & Tracking information. Before contacting us directly regarding shipment status, Buyers should refer to the Tracking information provided in their confirmation email.
If you have any questions, please contact us prior to purchase or bidding. We typically respond to email within 24 hours (Monday-Friday). However, Holidays, Vacation Leave, Weekends, or an unexpected emergency may affect response time. Therefore, kindly allow a minimum of 2-3 business days (Mon-Fri) for a reply.
All International orders require Insurance and/or Proof of Delivery.
Sorry, no exceptions. We apologize for any inconvenience.
IMPORTANT: Due to Junk Mail Filtering, please do NOT send email to the Yahoo email address on the Invoice. To help ensure email delivery, please use eBay Messages when sending email (as recommended by eBay).
We are happy to provide Positive Buyer Feedback for payments made in a timely manner.
eBay states all Buyers should be fair and well informed when leaving Seller Feedback and are encouraged to become familiar with Detailed Seller's Ratings (DSR's). Detailed Seller Ratings (DSR's) provide a more complete picture of a Sellers performance in four areas.
When Buyers leave an overall Feedback Rating for a Seller, they can also leave Detailed Ratings in all of these four areas:
(1) Accuracy of Item Description
(2) Communication
(3) Shipping Time
(4) Shipping & Handling Charges (different than Shipping/Postage Costs).
This rating system is based on a 1 to 5 star scale; 5 being the highest rating, and 1 being the lowest.
According to eBay, if a Seller has MET your expectations, a minimum of a 4 Star Rating is appropriate in that area. Likewise, if a Seller has EXCEEDED your expectations, a 5 Star Rating is considered customary.
"If you choose to leave Detailed Seller Ratings, you must leave them at the same time you leave your overall Feedback rating and comment(s). When you’re rating the Seller, please keep the following in mind:
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Be honest. Objective ratings help sellers improve performance and help future buyers accurately evaluate sellers.
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Review the item title and description before rating the seller on the item as described.
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Consider only business days when evaluating communication. Sellers don’t always check email on weekends and holidays.
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When rating sellers on shipping time, rate the seller on the time it took them to mail the item, not the time it took you to receive the item. You shouldn’t hold sellers responsible for delays in mail services, International Custom delays or for the time it took for your payment to clear.
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When rating the seller on shipping and handling charges, remember that sellers may charge actual packaging materials costs and a reasonable handling fee to cover the seller’s time and direct costs associated with shipping. For international transactions, you may also be responsible for duties, taxes, and customs clearance fees as requested by country laws." eBay
Examples of MEETING Buyer expectations:
(1) Accuracy of Item Description - Item received was as described in the Listing.(2) Communication - Seller effectively communicated with Buyer within the timeframe stated in the Store Policy/Listing.
(3) Shipping Time - Item was shipped within the timeframe stated in the Store Policy/Listing.
(4) Shipping & Handling Charges (P&H) - The P&H Fees (different than Postage) did not exceed the P&H amount stated in the Store Policy/Listing.
Examples of EXCEEDING Buyer expectations:
(1) Accuracy of Item Description - Item was better than expected and/or described in the Listing; Seller included complimentary free gift(s) and/or additional discount offers with Buyer's shipment.
(2) Communication - Seller effectively communicated with Buyer sooner than expected/indicated in the Store Policy/Listing; Seller phoned the Buyer directly; Seller contacted the Buyer while on Vacation Leave or during a Holiday.
(3) Shipping Time - Item was shipped sooner than the timeframe indicated in the Store Policy/Listing.
(4) Shipping & Handling Charges (P&H) - Seller did not charge more than indicated in the Store Policy/Listing and provided the Buyer an additional Shipping Discount for a large multiple purchase; Buyer felt the P&H Fee was very reasonable/advantageous for their purchase of multiple additional items.
Buyer satisfaction is very important; therefore, if there is a problem or concern with an order in any way, Buyers should contact us BEFORE leaving any Neutral or Negative Feedback, or a Detailed Seller Rating (DSR) below 4 Stars, so we are given the fair opportunity to address and/or correct an issue.
For further information about DSR's and leaving Seller Feedback, please visit http://pages.ebay.com/help/feedback/detailed-seller-ratings.html.
To help ensure safe and secure delivery, all items are thoroughly inspected and carefully packaged for shipment prior to mailing. However, we cannot assume responsibility for the type of handling and care a parcel receives once it has been accepted by the Mail Courier. Therefore, for peace of mind, Buyers should purchase Insurance if they are concerned.
All of our Listings either require or offer Insurance. If for some reason Insurance is not offered, please contact us to have this corrected. Refunds and/or Exchanges for uninsured damaged items are not accepted. Please be assured, as our Feedback History shows, we do not mail damaged items.
Buyer satisfaction is important; therefore, if you are not satisfied with your purchase, you may return the undamaged, unused/new, and unopened item(s) within 3 days from delivery for a Store Exchange. Buyers are required to contact us prior to returning item(s) for further directions. Buyers are responsible for all shipping costs incurred during the Return/Exchange process. Items must be mailed using the same shipping method and original packaging materials used when initially shipped to the Buyer whenever possible.
Please contact us if you have any questions regarding any of our Store Policies.
Thank You!
Please come again!
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