Welcome to the Unique Gift Box Creations and More Customer Service information page. It is our pleasure to serve you.
OUR GUARANTEE and COMMITMENT TO YOU
We dedicate ourselves to our customers and those who receive our gifts. If a gift box arrives with any damage, please contact us via e-mail to and we will promptly send a replacement gift or provide you with a refund or credit. See below for Return Policy.
We charge the actual shipping fees, no handling fees or unexpected charges will be added to your invoice. We want you to not only be a satisfied customer, but a repeat customer!
We commit ourselves to excellent communication with you, our Customer, to keep you informed with accurate invoices and shipping dates. We guarantee a personalized, hassle-free shopping experience!
RETURN POLICY
If a product arrives damaged, please e-mail us within 3 days. We will be happy to replace the item requested or offer you a refund. In either case, we request that you ship back to us the entire damaged box/items. If you ask for a refund, we will refund shipping costs as well after we receive the damaged box.
SHIPPING AND HANDLING
Unique Gift Box Creations and More ships throughout the United States, including Alaska and Hawaii. When purchasing a gift box, be sure to include the name and address you would like the gift box shipped to, if different than the Purchaser’s/Sender’s.
Items ordered will generally ship within 2 business days of receiving the payment/order; unless you specify a later shipping date.
Unique Gift Box Creations and More is not responsible for unsuccessful deliveries arising from incorrect addresses supplied by the sender. There may be an additional $10.00 fee imposed for redelivery or redirecting a shipment.
We do not ship to United States Possessions or Territories (Puerto Rico or USVI).
SHIPPING RATES
Shipping charges are calculated by weight. We ship only United States Priority Mail.
All shipping charges apply per shipping address.
We are not responsible for delays in delivery of shipment caused by adverse weather.
MULTIPLE SHIPPING ADDRESSES
(We want to make it easy for you)
If you have more than one (1) address for separate orders, please also email us your list, including names, addresses, telephone numbers and gift message for each recipient via e-mail (Ask the Seller).
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