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| Q:What is your return policy? |
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| A:We have a 100% satisfaction guarantee. If you are not satisfied with the item you received, contact within 30 days of receipt of the item and we will either replace it or refund you.
If the item is not as described, return the item back to us and we wil refund you the full payment. |
| Q:Do you combine shipping? |
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| A:Yes, we do combine items that are purchased and paid as the same time and on the same order. When checking out you will receive a totel of the combined shipping. |
| Q:When can I expect my order to arrive? |
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| A:We ship the same or the next business day from when the payment has been received. We usually ship via USPS First-Class/Priority Mail or FedEx Ground. However we do have an option to have your order shipped express for an additional cost, which will be shown in the checkout. |
| Q:How much is the Shipping and Handling Charge? |
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| A:Shipping and Handling charges are stated in each listing, we have different shipping prices for every item. |
| Q:Do you ship internationally? |
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| A:Most items we can ship international. However occasionally we may list an item but find out the item is too big or for any other reason it cannot be shipped international we will notify you and provide you with a full refund. |
| Q:What is the status of my order, I have not received my item. |
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| A:If you have not received your item and it has past the standard shipping time which is approximately 7 business days (not including Saturday and Sunday or Holidays) please contact us so we can check on your order. |
| Q:How can I return an item |
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| A:If you have received your item and is not as described, please contact us to let us know what the issue is and we will provide you with an RMA (Return Merchandise Authorization) #. |
| Q:BAD ESN # / Carrier wont activate the phone - What should I do? |
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| A:You purchased a Cell phone but when you call your Cell phone company they tell you the phone has been reported Lot or Stolen, Or it has an Unpaid bill.
Please contact us, we will send you a return label and provide you with a full refund.
http://reviews.ebay.com/BAD-ESN-Carrier-wont-activate-the-phone-What-2-Do_W0QQugidZ10000000007584227 |
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