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vijewelers.info High Quality Masterpieces

Treat yourself or your love and enjoy the most beautiful collection on eBay

vijewelers.info Discount Lighting and accessories

Treat yourself or your love and enjoy the most beautiful collection on eBay

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Customer Service

  • About VI Jewelers Inc.

    Visit our website for our complete inventory : http://vijewelers.info

     

    Customer's satisfaction was and is always our main goal.With a family history we make internet shopping feel more at home with great service, price and guarantee that is why we offer with every purchase 100% satisfaction or an unconditional money back guarantee. Other competitors charge 15% restocking fees as far as us there are no restocking fees. We bring the jewelry shopping with competitive prices to your finger tips with touch of a button your product can be shipped for you to enjoy or sent to a love one, gift wrapped and packaged.

    With a family history and knowledge diamond business dating back 25 years in manufacturing, wholesale and retail. Our diamonds are conflict free. We take pride and time in hand picking our diamonds to fit each and every item perfectly and eliminate the middle man to pass the savings down to you. That is why we can give low prices with better quality. Why pay more when you can pay less? That is our motto.

    We have Jewelry that will best suit every customer. The Biggest advertisement is word of mouth that is why we strive to provide jewelry that best fits your needs. We would like to thank all our customers for being a part of us and expanding with us.

  • Carat

  • Carat, abbreviated "ct." is a measure of weight used for diamonds. One carat is equal to 1/5 of a gram (200 milligrams). Stones are measured to the nearest hundredth of a carat. A hundredth of a carat is also called a point. Thus a .10 carat stone can be called either 10 points, or 1/10 of a carat. Small stones like .05, and .10ct are most often referred to by point designations.
    The carat, as a unit of weight, is derived from the carob seed which was used by early gem traders to weigh diamonds. Since a carat is a unit of measure and not size, two diamonds of the same carat weight may appear to be different sizes depending on how the diamond is cut

    .

  • clarity

  • The Clarity Grading Scale developed by the Gemological Institute of America (GIA), outlined below is the most widely accepted grading system in the world.

    Grade

    Description


    F

    Flawless. The diamond shows no inclusions or blemishes of any sort under 10X magnification when observed by an experienced grader.


    IF

    Internally Flawless. The diamond has no inclusions when examined by an experienced grader using 10X magnification, but will have some minor blemishes.


    VVS1, VVS2

    Very, Very slightly included. The diamond contains very small inclusions that are difficult even for experienced graders to see under 10X magnification.


    VS1, VS2

    Very slightly included. The diamond contains small inclusions such as small crystals, clouds or feathers when observed with effort under 10X magnification.

    SI1, SI2

    Slightly included. The diamond contains inclusions (clouds, included crystals, knots cavities and feathers) that are noticeable under 10x magnification.


    SI3

    Slightly included. The diamond contains inclusions (possible large feathers or large crystals) That are obvious under 10x magnification but not to the visible eye.


    I1, I2, I3

    Included. The diamond contains inclusions (possible large feathers or large crystals) That are obvious under 10x magnification and visible to the naked eye.

    Now you will ask "Which clarity grade should I choose"?

    Fl and IF are very rare diamonds and very expensive for the average person's pocket.

    VVS and VS are very good clarity diamonds but are still quite expensive.

    More affordable and very good choices are SI1, SI2, and I1 called also "eye-clean" because they have no inclusions visible to the naked eye.

    Every diamond is unique and possesses its own individual natural characteristics referred to as inclusions and described as "nature's fingerprints". These inclusions, such as minerals or fractures, appear while diamonds are formed in the earth. They may look like tiny crystals, clouds or feathers. The number, size, color, nature and position of the inclusions determine the clarity of the diamond


  • Frequently Asked Questions

  • Can I pay by Check, Money Order or Cashiers Check?

    Can I pay using PayPal?

    Can I pay by C.O.D.?

    If I pay with PayPal -- will you ship to an unconfirmed address?

    Do you ship internationally?

    What happens after I have paid for my item?

    What shipping methods do you have available?

    When can I expect my order to arrive?

    How much are the shipping fees?

    Do I have to pay sales tax?

    Do you allow local pickup at your location?

    What do I do if my package was lost or damaged?

    I still have a question. How can someone assist me?

  • Can I pay by Check, Money Order or Cashiers Check?
    Paypal is our preferred method of payment for all orders. If for some reason Paypal isn't viable for your payment, please contact us. Payment methods other than Paypal may delay shipment of your order.


    Can I pay using PayPal?
    We gladly accept PayPal. If you're not already a PayPal member, signing up is easy! To learn more, or to get started, visit PayPal's website at: www.paypal.com. Once you have joined PayPal, you can send your payment by entering our e-mail address in the "Recipient's E-Mail" field on the "Send Money" tab of PayPal. Please make sure you supply us with all the information we'll need to properly ship your item! Payment must be confirmed.

    Can I pay by C.O.D.?
    Sorry, we do not accept C.O.D. payments at this time.

    If I pay with PayPal -- will you ship to an unconfirmed address?

    Sorry, we will not ship to unconfirmed addresses as a general rule. Please contact us for further details. If you have any questions about how to confirm your address, please visit PayPal's help center.

    Do you ship international?
    Some products may be shipped outside the USA. Please check the item's listing for shipment details.

    What happens after I have paid for my item?
    Orders are normally processed each day Monday thru Friday. Usually, if your payment is received after 3:00 P.M. or on a weekend, it is processed on the next business day. Within hours of processing your order, we pick out the items you have selected and prepare them for shipment. If there's ever a problem with an order, we'll contact you ASAP.

    What shipping methods do you have available?
    We ship all of our items via Fedex or USPS. All of our items ship under our own UPS account, no exceptions.

    When can I expect my order to arrive?
    After your order has been processed and shipped, USPS usually takes 1-4 business days to deliver. Fedex usually takes 1-3 business days to deliver. If you need your item faster (or even overnight!), expedited shipping is available at an additional cost. Please feel free to contact us for express shipping quotes.

    How much are the shipping fees?

    The shipping fees for all of our products are clearly stated on the checkout page. The fees cover Fedex or USPS standard shipping.

    Do I have to pay sales tax?
    Since we are an New York company, we are required by state law to charge 8.875% sales tax when shipping to New York addresses only.

    Do you allow local pickup at your location?
    Yes we do, please email us your request for a pickup. Pickup is available Monday thru Friday during normal business hours upon appointment with us.

    What do I do if my package was lost or damaged?
    If a package arrives damaged, please contact us and hold onto the merchandise and all packing materials until advised otherwise by the shipment company. If your shipment does not arrive when anticipated, you can contact us for further details.

    I still have a question. How can someone assist me?
    If you have any additional questions or comments please don't hesitate to contact us. You can email us via EBAY MSG. Our office hours are 9:00 A.M. to 6:00 P.M. Monday thru Friday.
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