We specialize in
providing the best prices, quick shipping, and the best customer support,
before, during , and after your transaction is complete!
Terms and Conditions
Payment methods
Pay Pal
Money Order/Cashiers Check, Visa, Mastercard, Discover
Store ship-to
locations
the United States,
Canada, Worldwide
(contact for
shipping rate)
Most items will be
shipped within 24 hours of receiving payment and a tracking number will be
emailed to you.
International
Customers
Please contact for
shipping rate before clicking BIN
Sales tax
8.875% if shipped to
NY
Sales tax will not be charged unless your order is being shipped or picked
up in NY.
Return Policies
Exchanges
You must e-mail us (vipproaudio@gmail.com) and receive return instructions if you receive a defective item The item must be in the original packaging with all the accessories included. We reserve the right to have the unit exchanged or repaired (up to manufacture). Our warranty will not cover blown voice coils, or speakers with punctured surrounds. This is considered physical damage and is not covered by a manufacturer warranty, or by our warranty. No physical damage goods are warranted. DOA goods (physical) need to be claimed by shipping carrier. Return for Refund You must e-mail us vipproaudio@gmail.com and receive an RMA number, before returning. A 15% re-stocking fee will be applied in order to return an item for a refund. Shipping costs are never refundable, Item must not be used, and must be returned in original packaging with all accessories, within 7 days of the time you receive the item. (Items sold with "free shipping promotions" will have the shipping cost deducted prior to the 15% restocking fee) For all returns, customer is responsible to ship item back (unless it is VIP fault or error)
For all returns,
customer is responsible to ship item back, and return shipping back to
customer will be free.
Additional Shipping
Details
Orders Tues-Friday -
Pay by 1:00 PM EST and get
SAME DAY SHIPPING ON
MOST OF ITEMS!
Orders Sat - Sunday - Ships Monday
Orders Monday - Ships Monday or Tuesday
Standard shipping goes
FedEx ground & UPS Ground FedEx Ground Transit delivery time: Click here
to view a chart with estimated delivery time.
UPS Ground Transit
delivery time: Click here to view a chart with estimated delivery time.
After your item is processed we will send you a
tracking number immediately.
We ship to PO Box or APO Addresses
for an additional $12.00 fee
Shipments to HI, AK, PR
will be done through 2nd day air shipping. For shipping quotes to HI,
AK, PR, please refer to the "expedited flat rate shipping"method
on the bottom of the auction.
Canada Shipping: All shipping to Canada
will receive lightning quick 2-3 day DHL, UPS or FedEx air delivery and
brokerage will be prepaid, saving you a lot of money! Shipping to Canada
by FedEx or UPS Ground Service,brokerage
fee is not included. FIND HE LINK OF BROKERAGE FEES, ADD PHONE
NUMBER.
Other International Shipping: All other international shipping will receive
lightning quick 2-5 day Fedex air delivery with a tracking number!
Click here for
details. All international
customers outside the US and Canada should pay by PayPal only.
Credit cards can be accepted also. (For International Customers only: Please be advised that for 120 Volt product,
you will need a step-down transformer available by clicking here.) Car products will work without the
transformer.
Insurance is optional, but highly recommended. We use
a third party insurance company, and insurance will cover lost or
damaged products.
Overnight Shipping: Please refer to the shipping quote on bottom of the
listing labeled "Overnight Flat Rate Shipping Service".
There is no Saturday delivery, it takes 1 business day to arrive.
Pay by 1:00 PM EST and we will ship same day.
2nd Day shipping: Please refer to the shipping quote on bottom of the
listing labeled "Expedited Flat Rate Shipping Service".
There is no Saturday delivery, it takes 2 business days to arrive.
Pay by 1:00 PM EST and we will ship same day.
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