DOMESTIC SHIPPING
We take great care
packaging every item to ensure safe shipment to you. We charge a shipping fee
only to cover our costs of materials and labor. Once your order has been
processed and we have received cleared payment, your item will be dispatched
within 24 hours. We offer the following shipping options:
·
FIRST CLASS, up to 13oz.
(Delivery time 2-5 business days, online
tracking available)
·
PRIORITY MAIL FLAT RATE ENVELOPE, up to 4LB
(Delivery time 2-3 business days, online
tracking available)
·
PRIORITY MAIL PACKAGE, up to 70LB
(Delivery time 2-3 business days, online
tracking available)
·
EXPRESS MAIL PACKAGE, up to 70LB
(Delivery time 1 business day, online tracking available)
NOTE:
·
Orders are shipped on business days only. Business days are
Monday-Friday, excluding federal holidays within the United States.
·
Buyer is responsible for all associated shipping cost for
undelivered or unclaimed packages
·
Domestic Shipping rates vary by the buyers
location and package weight
·
Cost is automatically calculated using current
USPS rates
·
Combined shipping rate for multiple items will be
automatically calculated at the checkout
INTERNATIONAL SHIPPING
We take great care
packaging every item to ensure safe shipment to you. We charge a shipping fee
only to cover our costs of materials and labor. Once your order has been
processed and we have received cleared payment, your item will be dispatched within
24 hours. We ship Worldwide and
we offer the following shipping options :
·
FIRST CLASS MAIL INTERNATIONAL
(Estimated delivery time up to 45 business days, online tracking
is NOT available)
·
PRIORITY MAIL INTERNATIONAL FLAT RATE ENVELOPE
(Estimated delivery time 6-16 business days, online tracking is
NOT available)
·
PRIORITY MAIL INTERNATIONAL PACKAGE
(Estimated delivery time 6-16 business days, online
tracking is available)
·
EXPRESS MAIL INTERNATIONAL PACKAGE
(Delivery time 3-5
business days, online tracking available)
IMPORTANT NOTE:
·
BUYER IS RESPONSIBLE FOR ALL
ASSOCIATED SHIPPING COST FOR UNDELIVERED OR UNCLAIMED PACKAGES
·
ESTIMATED DELIVERY TIMES MAY
CHANGE DO TO INTERNATIONAL CUSTOMS
·
WE CANNOT BE RESPONSIBLE FOR
DELAYS IN FOREIGN CUSTOMS
·
IMPORT DUTIES, TAXES AND
CHARGES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING CHARGES, THESE CHARGES
ARE BUYER RESPONSIBILITY
·
PLEASE CHECK WITH YOUR
COUNTRY CUSTOM OFFICE TO DETERMINE WHAT THESE ADDITIONAL COSTS WILL BE PRIOR
BUYING/BIDDING
RETURNS AND EXCHANGES
We hope that you will enjoy your purchase, but if changed your
mind, you can return it within 14 days of the shipment date. Product must be received new, unused condition. For
more information on our return policies, including address, please read below.
Damaged Shipments:
If items you received were damaged during
transit, you should contact our Costumer Service within 24 hours of confirmed
delivery date. Except when delivery occurs on Friday or legal or Federal
Holiday than notification should be on the next available business day. Please
note that you will be provided with printable return label and you will not be
charged for returning the package. Damaged item must be return in the same
original shipping box.
Returns/Exchanges:
Within 14 days of purchase, you may exchange
or return your order for a full refund. To begin your return or exchange,
complete the RMA form and be sure to include the items you wish to return or
exchange. Please note you are responsible for the shipping and handling
charges on your return package. We only accept returns/exchanges on products
purchased from Valley-Beauty Stores .
For sanitary health concerns, some
Beauty, Health & Personal care products are not returnable. We cannot
accept the returns of hair brushes, hair extensions, combs or fragrances.
How to Return:
·
Complete the return form provided for download
here [pdf] or [doc]
·
If possible, re-use your original
shipping box and packing materials to secure the item(s)
·
Address your package to :
VALLEY-BEAUTY.COM
P.O. BOX 4462
SKOKIE IL 60076-4462 | 
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