Notification(s) must be received by email within 15 days of receiving the product(s) if there is a manufacturer defect. If you have any damaged product(s), please e-mail us first so that we can propose the best solution. We will review your claim and e-mail you back with the solution(s) to handle the problem promptly, effectively, and appropiately.
After the 15th day, we will NOT exchange or give store credit to any defective and/or damaged products with or without an RMA. All defective products must be returned in its original condition (sealed) and original packaging. We will not accept any returns that do not meet all of these requirements. By bidding on our item(s) you have read and agreed to all the stated terms & conditions within the auction(s).
NOTE: Please attention any return package to the RETURNS DEPARTMENT with the RMA number clearly labeled below the address.
Please note that all RMA requests are subject to seller approval and that Return Shipping Charges are the sole responsibility of the customer.
In the event that the wrong item(s) are shipped and/or exchange is requested: Please send packages back via First Class if within the United States and Air Mail Letter Post or equivalent (if International), if we approve the return.
We must investigate any problems in order to see which solution is best and see if you qualify for those special circumstances.
If the item is returned to us for an exchange, we are not responsible for the postage costs back to us. That is the customer's responsibility. We only pay for shipping the item back to the customer. Also, we will only ship out the new item when we receive the original package back from the customer.
Please read the auction listing(s) CLEARLY before placing a bid. We are not responsible if you change your mind on a bid. There is an eBay transaction fee if you want to retract your bid. Please place your bid(s) carefully and responsibly.
Getting Positive feedback from customers is GREATLY APPRECIATED!!! Positive feedback is given when the customer leaves us GOOD feedback. If you have any dispute, question(s) or concern(s), please let us know first so that we can take care of you!!!
Payment Method:
United States and Canada: Paypal and Credit Cards (VISA & MASTERCARD)
International Customers: No International Money Orders and / or Cashier's Check accepted. NO EXCEPTIONS!!! Must use PAYPAL or Credit Cards only!!!
Please make payment via Paypal in order to prevent delayed shipment.
Shipping & Handling:
All orders within the U.S. are shipped with a Delivery Tracking Number. Our valued customers can track the shipping status of their packages online at the USPS website. Delivery Confirmation is included in our shipping & handling at NO extra charge.
US Continental Shipping (domestic): Please refer to the auction listing details for complete information.
Shipping to Canada: Please refer to the auction listing details for complete information.
International shipping (Other Countries): Please refer to the auction listing details for complete information.
When you are done with eBay's checkout, it will direct you to PAYPAL so you can complete the payment. Once we receive payment, we will process your order and ship out the item(s) to you A.S.A.P.
SHIPPING and HANDLING Charges (subject to change with different items)
Sales Tax: 9.25% for California Residents ONLY.
We will ship to:United States, Canada, Australia, and sometimes UK.
There are no shipping insurance costs.
All US shipments are made via United States Postal Service either by First Class or Priority Mail with delivery confirmation, depending on the types of products purchased. A majority of our orders will be picked up by USPS from our automated warehouse within 2 business days (Monday - Friday). For First Class Mail, please allow 7-14 business days for your order to arrive.
International shipments will be shipped via USPS Airmail. Actual transit time may fluctuate. (All mail transit time stated is estimated, not guaranteed.)
*pricing and terms are subjected to change without notice*
last updated: 01/10/2012
PLEASE READ OUR AUCTION LISTINGS CAREFULLY!!! PLEASE GO BY WHAT IS LISTED IN OUR AUCTION LISTING AND DESCRIPTION. THANK YOU AND HAPPY BIDDING!!!