We guarantee merchandise will be as described and undamaged. If not, buyer may return merchandise for a full refund. Buyer pays all return shipping costs. To return, buyer must--within 10 days of receipt--inform seller of the problem. We will provide instructions on returning product, which must be unused in its original packaging. DO NOT RETURN MERCHANDISE PRIOR TO CONTACTING US. Upon receipt of merchandise as per instructions, we will issue a refund or replacement at your choice.