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We Wish For You a 5 Star
Experience!
In choosing items for our store and auctions, we have you, our customer, in
mind - We want you to have the very best experience that we
can offer. We also want your experience in shopping with us to be
a top of the line eBay experience, a smooth
and easy transaction, a pleasant feeling of accomplishment when
you have found just the perfect item you have
been looking for, that happy, satisfied feeling
when you have received your item and find it to be
just what you expected. We want you to feel that
you are important to us, because, quite frankly you
are! We wish to provide you the kind of service that we would
expect myself in buying from a top seller in the eBay
Community!
Vineyard
Creeks Jewelry Findings
5 Star
Guarantee!
We want you to know that we are deeply committed to giving each
and every customer who shops with us a
“5 Star” experience!
eBay's Detailed Seller
Ratings (DSR) gives you, the buyer, the
chance to really rate the experience you have
when you make a purchase. You can
choose to
rate your experience in four different areas of
customer service. We would love to receive a 5
in each area from all of our buyers! If you
feel you cannot leave us a 5 please contact us
right away so that we may have the chance to
correct any mistakes and help to improve our
service for all of the buyers on eBay who shop with
us! You can contact me by
emailing Vineyard Creek. I check my email 2 to 3 times
a day and promise to get right back with
you.
What is the “5 Star”
experience?
Item as
Described: We strive to completely describe the item that you
wish to purchase with
accuracy. We
also take photos so that you
can "see" what you are buying from us. We are also happy to
answer any questions about the item before you make your
decision to buy.
Is our description
accurate enough to earn 5 Stars? If not, please
let us know! Email: Vineyard Creek
Communication: We check our email several times a day during
our business hours ~ Monday thru Friday 8 am
to 5 pm pst and periodically on
Saturday. Did we answer your questions in a timely
manner? Did you receive
a professional and accurate answer to your
questions?
Did you
receive a shipping notification?
Was our
communication outstanding - fast and accurate enough to
earn 5 Stars? If not, please let us know!! Email:
Vineyard Creek
Shipping
Time: We strive to ship
within 48 hours of your payment so that you can
begin to enjoy your purchase right away. All items
are packed securely in zip lock bags then secured
together in tissue and put in a brand new bubble padded
envelope to ensure a safe trip through the postal
system. We pride ourselves on packing a
safe and secure package so that your items arrive as
pictured.
We ship both lst
class and Priority both domestic and
international service. Please keep in mind that delivery time of
course depends on the post office, we
will do our part in getting your package to them
right away.
Is our shipping time
fast enough to earn 5 stars? If not, please let me
know. Email: Vineyard Creek
Shipping & Handling
Charges:
Your shipping charges include
postage and the cost of packing material. International
shipments also include extra time and travel expenses to
the Postal Service. We offer a wonderful
shipping discount for additional items, so buy all you
want for a nice low shipping price.
At
check
out if you are seeing a shipping price that you
feel is in error, please get in touch with us and we will send
you a corrected invoice with the best shipping
price.
Is our shipping
price accurate enough to earn 5 Stars? If not then
please let me know!Email: Vineyard Creek
Please
email me at Vineyard Creek with any questions or comments
about my service and may all your eBay experiences
be 5 star ones! | 
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