Payment Info |
Shipping Info |
Company Mission |
Contact Us
Payment Info
VitaminDeal accepts
- Visa
- Visa Check Card
- MasterCard
- Discover
- American Express
- Personal Check
- U.S. Money Order
- Wire Transfer
You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. To provide you with an additional layer of security, all credit card numbers are stored on a computer that is not connected to the Internet. After you type, or call it in, your complete credit card number is transferred to this secure machine across a proprietary one-way interface. This computer is not accessible by network or modem, and the number is not stored anywhere else. After 30 days your credit card information is automatically remove from our secure server.
If you're paying with a Visa Check Card, please select Visa from the drop-down menu on the order form.
Credit Card Verification
Your order may be subject to credit verification at the discretion of VitaminDeal. We verify the shipping/billing address information you provide before processing your order. If the information you provided disagrees with your credit card company's records, your order may be delayed or held. VitaminDeal Customer Service will contact you if your order is being held and provide you with instructions. Failure to reply or meet the conditions of these instructions will result in automatic cancellation of your order within 10 business days. These policies are designed to protect our customers and business against credit card fraud. We apologize in advance if they present any inconvenience.
Paying by Check or Money Order:
If you would like to pay by check or money order you can use our website to figure the exact total amount of your order. Simply go through the ordering process and you be given the exact shipping charges. Then you can print this page and mail it to us using the address below. Your order will be shipped to you once your money order or check has been received. (Please note: That by sending a personal check there will be a 10 Days Check Clearing Period.)
Send Money Orders or Personal Checks to:
VitaminDeal
Attn: Sales Department
1142 S. Diamond Bar Blvd. Suite: 308
Diamond Bar CA 91765
Shipping Info
FREE SHIPPING when you order $150 or more of merchandise.
(US Only exclude PO Box, Alaska, Hawaii, Puerto Rico, Canada, and APO Address)
All orders placed online, mailed-in, phoned-in on weekday (Monday-Friday) before 12:00PM PST (3:00PM EST) are shipped the same day.
U.S. Orders
We ship anywhere in the continental United States including Alaska, Hawaii and Puerto Rico. We also ship to PO Boxes, APO addresses and other military or overseas addresses. Orders with overnight shipping will generally leave our warehouse the same day if your order is placed before noon.
UPS Delivery Time
Most orders arrive in 1 to 5 business days from time of processing. If you order on-line and give us a good E-mail address then you will receive a confirmation E-mail giving you the tracking number.
USPS Delivery Time
USPS delivery is (1) one to (7) seven business days anywhere in the Continental USA. Orders being shipped to FPO, APO and P.O. Boxes are delivered via USPS, regardless of weight.
SHIPMENT CONTRACT & TRACKING:
We will charge you the shipping fee each time to re-ship any package that is either incorrectly addressed or re-routed back to us due to customer error. We generate our shipping labels from the information the customer provides us, so if you give us an incorrect or incomplete address (incorrect zip code, missing apartment/suite/office number/name, etc.) and your package is returned to us, you will be charged shipping to have the package(s) re-shipped. For customers who elect to cancel their returned orders, the order will be subject to any cost incurred by us.
VitaminDeal is not responsible for any lost packages which are incorrectly addressed due to customer error. Again, we generate our shipping labels from the information the customer provides us, so if you give us an incorrect or incomplete address (incorrect zip code, missing apartment/suite/office number/name, etc.) and your package is lost, VitaminDeal is not responsible.
If you contact us after your order has been placed regarding an incorrect or incomplete shipping address, we will make every effort to correct your information prior to your package being shipped. However, once your package has been processed and shipped, we will charge a $10.00 address correction fee. If your package is re-routed, returned or lost, all policies listed above apply. PLEASE TAKE CARE TO INCLUDE YOUR CORRECT SHIPPING ADDRESS.
Please Note: Orders are shipped by UPS whenever possible. All orders received over the weekend (Friday - Sunday) will not be processed until Monday. UPS shipping is available only in the contiguous 48 states. UPS will not deliver to a P.O. box.
BACK ORDERS
We regularly stock every item we carry. Although every attempt is made to maintain inventory of each product, occasionally a product may be on back order. If any product is not in stock for an order, we will hold the shipment of your entire order until all products are available. All backorders will not be held after five business days. Any order placed on the weekends will be shipped on the next business day. Business days are Monday through Friday.
Company Mission
At VitaminDeal our mission is to provide our customers with quality products and an efficient service. If you have any inquiry about our products, service or your order, please feel free to contact us.
At VitaminDeal, we provide consumers with the information they need and World-class customer services, no gimmicks, no games, no hidden cost!
Many of you have had the opportunity to visit our store, so you already know about the wonderful products and tremendous savings we offer to our customers. We appreciate your patronage and want to make it even easier for you to do business with us. That is why we have decided to publish this Internet catalog!
Of course, we do carry the complete product lines of companies listed here along with many others as well. If you don't see what you want here, simply let us know. We probably have it or should certainly be able to get it for you.
To place your order, Simply use our Secure On-Line Ordering System or you may call us Monday through Friday at 1-877-332-5798 between 9 a.m. and 5 p.m. Pacific Standard Time.
Thanks for visiting VitaminDeal!
Contact Us
VitaminDeal is open 7 days a week, 24 hours a day.
On-line orders are accepted anytime. You may also place an order via the
telephone by calling 1-877-332-5798 (9-5 PST Mon-Fri). Simply add products to
the shopping cart and follow the instructions for check out.
Our customer service department will make every effort to respond to your email
within 24 hours. However, if you have not already done so, please take a moment
to click here to read some of our frequently asked questions. Answers to most
questions can be found here.
Need specific answers about products or health
questions? E-mail us your question and we will be happy to help. Please bear in mind
that our customer service department is not a substitute for your qualified health
care practitioner and that we do not diagnose or prescribe disease conditions.
If you would like to mail us your comments
VitaminDeal
1142 S. Diamond Bar Blvd.
Suite: 308
Diamond Bar CA 91765
Telephone: 1-626-363-9830
Phone Toll Free: 1-877-332-5798
Status of Existing Order: orderstatus@VitaminDeal.com
* When sending an inquiry, please include
your order number or any other information that could help assist you.
Website: www.VitaminDeal.com
Tell us what you
think of our website Please email us at
webmaster@VitaminDeal.com
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