Our number one store policy is complete customer satisfaction. We strongly believe that satisfied customers are the foundation of a successful online business.
The first step towards a great transaction starts with pre-sale education. We put significant effort into our listing descriptions and store pages, and include all the information we think buyers would like to know before shopping. We welcome contact from buyers and have a professional sales team ready 24/7. Our representatives will be happy to answer any questions, via phone or email, and make sure you choose the best item to fit your needs.
We accept all major credit cards through PayPal. If using PayPal, please note that we ship to your PayPal only to the PayPal confirmed address.
We also accept Bank-to-Bank wire transfers. Since the wire transfer fee is usually lower than PayPal, we may be able to offer an additional discount. Please purchase the item in eBay and contact us regarding our account details.
We believe that our customer deserves nothing but FREE OVERNIGHT FedEx Door To Door Shipping fully insured worldwide Program in order to fulfill our 100% customer satisfaction.
Delivery to US and Europe addresses usually takes up to 1 business day. Shipping to Asia, Australia and rest of the world usually takes 3-5 business days
International shipping may be subject to minor additional fees such as VAT.
* Loose Diamonds with Seal available to USA customers only
- Loose diamonds- 1 business day from clear payment.
- Diamond rings- up to 2 business days from clear payment.
- Custom settings may take up to 5 business days to ship out.
Simple as that: 100% full refund, no restocking fees, no questions asked. Please contact us prior to receive return instruction and return address in NY.