Since it is impossible to update each item listing every time we want to add general information, we have created this central page to display the latest terms and policies of Wild Birds & Beyond, LLC.
PAYING
Please pay using Paypal no later than 2 days following the date of your purchase.
SALES TAX
Kansas residents, please add the appropriate sales tax for your region. It may be higher or lower than the default value (7.525%) stated for Kansas in this listing.
SHIPPING
Save freight! When possible, we will combine items you purchase from us at one time into one shipment and discount the combined freight rates.
U.S. S&H is charged based on what our suppliers or the post office charges us. In addition to the actual freight cost, the suppliers usually charge a handling fee.
We do not want freight to be an issue that prevents someone from purchasing from us, so we are willing to work with you on shipping and handling charges as long as our costs are covered. Ebay's freight calculating system is NOT flawless! So, if you think that a particular freight amount for a product is unreasonable (remembering there could be a handling fee added in), PLEASE, please contact us and we will calculate the freight by hand and/or see if our supplier can discount the freight amount any more based on your zip-code and the exact item(s) and quantities you wish to purchase.
We will ship worldwide. Canada (and all other countries outside the US), Alaska and Hawaii buyers- contact us for freight quote BEFORE YOU BUY.
Orders are shipped USPS, UPS or FedEx ground depending on what the item is and where it is shipping from. When shipping UPS, insurance on the first $100 is included!!!! You may purchase additional insurance.
Items usually ship within 24 hours to 1 week of cleared payment (excluding weekends and holidays) depending on what the item is and where it is shipping from. Please allow 1-2 weeks for delivery. We only ship USPS orders once per week. If you require a different or expedited shipping method, contact us for availability and cost.
MORE ABOUT SHIPPING COSTS
In order to keep our product prices low, we have to make sure that our shipping and handling costs are covered. As consumer ourselves, we, too, are picky about how much we pay in freight, as it raises the bottom line cost of the products you are ordering. But one thing we have to realize is all the benefits of being able to order products on-line. Day after day we learn more advantages of being able to shop on the internet and we wish to share some of these with you here:
1. For those of you who hate to get out and go shopping, internet shopping allows you to avoid this!
2. Saves you time and hassle.
3. You don't have to 'get ready to go' anywhere, except to your computer desk!
4. Saves you gas money.
5. Saves the environment because you're not out polluting with your vehicle.
6. You can shop 24 hours a day, 7 days a week.
7. You can shop at YOUR leisure.
8. You can remain in the safety of your home or office instead of getting out to brave the traffic, weather and the other crazy things that happen in our world.
9. Products are delivered right to your door.
10. It's easier to comparison shop on the internet- you don't have to physically run around to 10 different stores!
We've probably only covered a few of the many advantages to shopping on-line. These are just some we thought of off the top of our heads that help us better understand and accept freight charges.
Another thing we have to remember about freight costs is that 1 product may go through 15-20 hands before it arrives at your door- and that costs money!
GUARANTEE
100% Satisfaction Guaranteed!
Your satisfaction is the goal here at Wild Birds & Beyond, LLC. Of course, we trust YOU to not take advantage of us and our company!
If at any time you are unhappy with a product you purchase from us, please contact us immediately and WE WILL MAKE IT RIGHT! PLEASE DO NOT LEAVE NEGATIVE FEEDBACK! THERE IS NO REASON TO! WE TAKE CARE OF OUR CUSTOMERS. You may return the item for full money back or store credit, your choice. You will, however, still be responsible for all original as well as return shipping costs. All returns are subject to a 20% restocking fee.
FEEDBACK
Leaving positive feedback on Ebay helps assure success of both buyer and seller. If you feel our transaction with you merits positive feedback, please post such on Ebay under our transaction. We will also be glad to leave merited positive feedback for you after our transaction is complete (ie- after we have shipped- and you have received- your order and left positive feedback for us).
If at any time you are unhappy with a product you purchase from us, please contact us immediately and WE WILL MAKE IT RIGHT! PLEASE DO NOT LEAVE NEGATIVE FEEDBACK! THERE IS NO REASON TO! WE TAKE CARE OF OUR CUSTOMERS.
CONTACT
If you have any questions, comments or concerns, please contact us at wbbcs@wildbirdsandbeyond.com. Please allow at least 2 business days for response. Closed on all major holidays.
MISCELLANEOUS
Check out our Ebay store, website, or contact us for lots of great nature products!
Our email address is: wbbcs@wildbirdsandbeyond.com.
You may also go to the “About Me” page for more information about the owner and our company at: http://members.ebay.com/ws2/eBayISAPI.dll?MfcISAPICommand=ViewUserPage&userid=ksrdrunr or by clicking the “me” icon next to our user ID at the top of every listing.
Pricing and availability of all products subject to change without notice. The quantities you see on Ebay are not always a picture of live inventory for companies like us who drop ship a lot of products directly from distributors and manufacturers! If it is critical to you that the product you order is not currently out of stock, you MUST contact us BEFORE you purchase and we will be happy to verify stock with the vendor. Otherwise, if an item you order is out of stock, our standard procedure is to leave it on order and ship it to you when it becomes available.
THANK YOU ALL FOR YOUR BUSINESS!
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