Return & Exchange Buyers Satisfaction is most Important for theComicGal. We care about items condition such as send the right shoes and un-damaged shoes. But If you feel that you must need to return or exchange the items for some reason. Please Feel free to talk to us via Ebay message Box or our e-mail(seunghyunshin@ymail.com). We are offering Return & Exchange Service following these case. *If your shoes don't fit to your feet. *If you think your shoes are not what you were expected. *If you think the item have a problem. -Requirement- We listed our items as Final prices and our items are shipping for Free, so we can't take care of returning or exchange fee. All Return or Exchange Fee will charged to Buyer. To Exchange the item, it will cost $"send item back to korea"+$9(USD). -To Exchange, Buyer need to pay for shipping service. If you are fully understand Our Returning & Exchange Policy, Please contact us. Thank you.