If you have a problem or issue with an order after it is delivered you MUST contact us within 24 hours upon receipt of your item. We will except returns within 10 working days WITH PRIOR APPROVAL ONLY. We suggest reading the full description so you know what you are buying, which also includes viewing the pictures.
Returns that are excepted must arrive back to us in the same packaging and resellable condition it was sent in. You pay return shipping and we only refund you the amount of the merchandise. We do not do returns for smell or because you decide you changed your mind or you ordered the wrong size item. (please read the description prior to any purchase). You are buying dead sea life and some may still have that wonderful beach aroma. All our products are naturally sun dried. Not taxidermy.
Thank you - The Wagners | 
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