We offer a 7 day no questions asked money back return policy and 30 days full exchange (see details below).  If up to 30 days after your purchase you should decide that item(s) is not quite right for you, you will be refunded in full with store credit that may be applied to anything in our store or even a special order. We’ve always got a great selection of guitars and amps in stock and are authorized dealers for nearly every major brand, so chances are we can set you up with something you’ll like! If you have any questions or concerns about your purchase please give us a call. We want you to be completely satisfied with your purchase so if you have any reservations, please let us know!

• - To receive full store credit or refund, the item must be returned in the same condition it was purchased. We will only issue partial returns for the return of certain items including any item that is not in its original condition, is damaged, altered, or missing parts.
      
      
• - For items purchased as gifts, the return policy is applicable and effective the date the gift is given.  This date must be provided at time of purchase so we may enter it in the invoice notes and if you also like. we can include a gift receipt.                                                                                                                                                                                                                            
• - For out of state returns the purchaser is responsible for all shipping charges to and back.  You will not be refunded the initial shipping and handling.  Shipping and handling includes all courier costs, insurance, packaging, and handling.  If outside the USA, we are not responsible for refunding any countrys' customs import taxes (contact your local customs office for details).  Please remember to package your returns carefully, get tracking, and fully insure.                                                                                                                                                                                                                                      
• - We guarantee items are as stated.  If we had made an error please call us, we will provide a prepaid shipping label from UPS (via email or snail mail) and offer a full refund including shipping charges.