Frequently Asked Questions

What Types of Payments Do You Accept ?

   Due to a change in E-Bay's  Policies we will no longer be allowed to accept personal checks & money orders. Please know this IS NOT our personal policy, it will be enforced for ALL sellers & Buyers on E-Bay. You can read the details on the Updates & Changes Pages of E-Bay.

   WE will now be accepting  Pay Pal payments ONLY. If you do not have a Pay Pal account we do encourage you to open one. It is the quickest & safest way to make payment online & we ship your items as soon as possible after receiving your Pay pal payment ... so no waiting long periods of times to have your newly purchased treasures !!!

   We personally use Pay Pal for almost all of our online purchases, not only for E-Bay, but almost all businesses we buy from !

    How Long Do I Have To Make Payment ?

   We ask that you contact us within 3 days of sale to let us know that you have received your invoice & when to expect payment from you. Ans expect you to make your payment within 7 days of sale.

What Are Your Terms of Sale ?

• We do consider bids & store purchases as a binding contract & ask that you not bid or buy if you're not prepared to carry through with the sale.

• We ask that you pay close attention to sizes, info, etc., & ask for any information you need that is not provided .... because we want you to be happy with your purchases & do not want to see you lose money on shipping if you have to return items to us.

• If you have negative feedback ... PLEASE contact us BEFORE bidding or purchasing items. If you do not .... your sale will regrettably be cancelled.

What Is Your Return & Refund Policy ?

• We will accept returns of any full priced items within 7 days of your receipt.
• You must notify us within 3 days of receipt that the item is being returned. 
• Refund will not be made until after the item is returned to us.
• We do not refund any shipping & handling charges.
• Item must be in the same condition it was shipped in.
• Refund will be issued in the same manner as payment was received. 
• We do not accept returns on any Clearanced or Seasonal items.

Do you combine shipping ? 

  Absolutely ! We want to keep shipping costs as low as we possibly can for you. Unlike a lot of the sellers on E-Bay these days, who do not give buyers discounts, or give only a small discount such as "all other items are only 50% of original shipping" or "just add $4.00 for each additional item"..... We make our profits strictly from our sales, NOT by gouging our customers on shipping !!!!

    When you purchase multiple items from us, we ask that you wait for us to send you an updated invoice before paying.Please do not use the E-Bay generated invoice, because while it will combine items, it will not give you a discounted shipping rate.

   We add the combined weight of all of your other items, & base your shipping cost on the extra weight ALONE, nothing else.... & will send you an updated invoice reflecting your savings. You pay only the actual charge by the U.S.P.S. for the weight of your package ! And you DO NOT pay multiple handling fees or insurance costs !

   Also, just a little tip ..... there is usually  no such thing as "FREE Shipping". When you see sellers offer you this ..... check out their prices for merchandise. Your usually paying far more for the same items !!!! Shipping isn't really FREE .. it's just rolled in to the cost of the item !!!!

When can I expect my package to arrive ?

   There are various things to consider on the time of arrival, but these are standard guidelines for those customers within the continental U.S.  .....

   We have our "handling time" set at 3 days just in case my husband is out of town because I am disabled & can't always get to the post office myself. BUT ... we try to have packages shipped in 24 to 48 hours (because of laundering), after receiving your payment.

   We try to send an email letting you know your package has shipped & an approximate day of arrival. Of course we are not the post office & have no control over their operations. We do provide a tracking number for all purchases, so you are able to see the progress of shipping along the way.

   We use the more economical routes of shipping for you,such as First Class & Parcel Post, so these of course tend to take a bit longer. If you need your package quickly & are willing to pay the higher shipping costs we will be glad to ship your package Priority or Express. Just email us & give us your request.

   For those of you outside of the continental U.S. & our military families ..... we use the same standards of course that we do for inside of the U.S., but your shipping time is longer & we have no control over how long it takes to clear at customs, etc. We are not able to provide you with tracking numbers or approximate delivery dates, but do guarantee you that we will get your package shipped as quickly as possible. We typically use International First Class for shipping, but are happy to ship your package any way you would like & are willing to pay the cost of, just notify us.

   We do want to remind ALL of our customers that during holiday & peak seasons the U.S.P.S. does not guarantee the exact time frame for any type of shipping except Express. Priority mail may take longer than 2 days. So PLEASE ... plan ahead when ever possible to save yourself extra cost or frustration.

For Our International Customers, Please Note :

 Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

• Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

Other information a seller may wish to include:

• These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.

• We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.

Do you ship to APO & FPO addresses ?

   Absolutely !!!! We appreciate  the dedication you have to your country ... for which we are deeply grateful & know how much the "packages from home" can mean. We'll do all we can to provide our services to you. In fact ... we've been known to do a little shopping on request & provide those chips, candies, & other favorite "home town" items you need ! And we think those who do not ship to APO & FPO addresses should be ashamed of themselves !!!! As my hubby (who just happens to be a Viet Nam vet) says "If they can take a chance on their life for us ... we surely can take a chance on a lost package for them !" And to this date we've never had one yet !!!! 

Do you charge a handling fee ?

   Yes we do charge a modest fee, but not because of "handling" ... we will gladly handle your items all we need to ! Because of the rise in costs, especially those gas prices .... we charge a small amount to offset our added expenses. It helps to cover the shipping supplies, but mostly the cost of gas to run to the post office. We do not ask our customers to wait for a one day a week shipping day, or a scheduled pick up by the post office (has to be scheduled days in advance). And we feel it is far more economical to charge a set fee than to have to raise the prices on our merchandise.Which in the long run would cost our customers even more, especially those with multiple item purchases !

   We simply charge a one time $1 for any children's clothing item & $2 for anything else. No matter how many items you have purchased, you will only be charged $1 or $2. We're seeing more & more sellers "hide" their fees in their shipping rates, or raising their prices. We prefer to be totally honest & let you know what your paying & why your paying it !

Do you ship Internationally ?

   At this time we ship all around the world, with the only exceptions being the few countries that Pay Pal & E-Bay recommends we do not ship to. We remind those of you in other countries that it does take a bit longer. We also do add a $2 U.S. charge for extra time & expense involved (this has already been added to your shipping total). We are more than happy to do business with you & have a number of good customers from around the globe. BUT .... we WILL NOT lie & say it is a gift. If this is a problem for you we ask that you not bid on or purchase any of our items.

What is your policy for feedback ?

   We definitely leave feedback for our customers ! We know how important it is to you that others know you are reliable & someone they should do business with. We have changed our policy just a bit though .... because of past buyers negligence in leaving feedback, we now wait to post our buyers feedback until they post ours, we know there are no problems that need dealt with &  know the sale is final. And do ask that you PLEASE wait to leave our feedback if there is a problem & give us a chance to settle it BEFORE leaving neutral or negative feedback for us. Because once neutral or negative feedback is left & our reputation is unduly damaged ... we consider the transaction complete & will not contact you any further.

Do you have a Lay Away plan ?

   In a way, yes ! We do hold items for customers for up to 30 days under certain conditions ........

• Customers must contact us & receive our permission BEFORE bidding on auctions or purchasing items from store.
• After winning auctions or buying items from store we will send you an invoice for payment of a non-refundable deposit of 20% of total purchase, due immediately. 
• If the remainder of the balance due is not paid within 30 days of the date the deposit was issued, or other terms have not been made, the item/items will be returned to store for resale & the deposit will be kept for restocking fees.
• ALL Clearance Items, as well as certain other items such as seasonal, sale, etc. will not be available to hold. So please check with us before making plans.