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Our Policies
If you have any questions about any of the following policies, please feel free to email us … preferably before you make your purchases.
Payments
- We ask that you notify us within 3 days with your choice of payment & have payment made within 7 days of sale.
- Because of new E-Bay Policies we will no longer be allowed to accept anything other than Pay Pal payments. We do apologize to all of you who prefer to use money orders & personal checks. Please know we had no choice in this matter, it will be enforced for ALL sellers & buyers on E-Bay.
- IF there is a problem with having payment made on time ... PLEASE contact us immediately so we can work something out. We don't like filing claims, but do when it is necessary.
Terms of Sale
- We consider all bids & purchases a binding contract, & ask that you not bid or buy unless you are prepared to pay for your purchases.
- We ask that you pay close attention to sizes, info, etc., & ask for any information you need that is not provided BEFORE you bid or buy, BECAUSE .... we do not want you to lose money (shipping costs) when you have to return items to us. We are always more than happy to provide you with any info you'd like !!!
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If you have negative feedback ......we ask that you PLEASE contact us to discuss the matter BEFORE placing a bid or buying. If you do not, we will regretfully cancel your bid.
International Customers
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Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
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Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
Other information a seller may wish to include:
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These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
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We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
Shipping
We try to keep shipping charges as low as possible for you by using the most economical ways possible to ship. If you prefer a different shipping method than we offer, just let us know & we will do our best to comply with your wishes ………..
- All shipping charges are to be paid by the buyer
- We use U.S.P.S. for shipping, & go with First Class or Parcel Post whenever possible. If you need your item quickly, just let us know & we will be glad to upgrade (at your expense).
- Polyvesper bags are used when possible to keep your costs as low as possible - You can request a box be used if you prefer (you will be charged for the extra weight involved).
- All delicate, highly breakable objects must be insured, as well as most packages containing items costing a total of $25 & up.
- We provide delivery confirmation on ALL packages for your peace of mind.
- For buyers within the continental U.S. we charge a minimal fee of $1 for children’s clothing & $2 for everything else to help offset the costs of packing supplies & costs of post office trips…. No matter how many items you purchase ..... only one fee !
- We do more than “combine” shipping ! We charge only the actual extra cost for shipping all items after the first !!!
Returns
We want ALL of our customers to be happy with their purchases ! We do our best to provide you with good quality merchandise, but realize that occasional problems can arise.If the problem is not because of a mistake we made, or gross misrepresentation on our part, we will accept returns for full price merchandise under the following conditions :
- We must be notified within 3 days that you wish to return item, & item must be returned within 7 days.
- Item must be in the same condition it was sent to you in.
- We will refund ONLY the final cost of auction/purchase.
We DO NOT refund any shipping charges.
Refund will not be made until after the item is returned to us.
Refund will be issued in the same manner used to pay for item.
We are sorry, but we do not accept returns on Clearance Merchandise … ALL Clearance Sales are FINAL.
Feedback
We use the feedback system & believe it is beneficial for both our buyers, as well as ourselves. It gives us a way to let others sellers know that you are reliable & someone good to sell to. It also lets other buyers know that we are fair, responsible sellers with whom they can do business safely.Unfortunately, because of the lack of feedback support by previous buyers we have been forced to adopt these rules ………
- We will leave feedback for you only after our feedback is posted & we know the sale is complete.
- We will not be coerced in to leaving feedback, or any other action by threats of leaving negative feedback for us. In fact, this is against E-Bay policy & it will be reported immediately.
- We will do our best to see to it that you are completely satisfied with your purchases, BUT …. we consider the transaction FINAL as soon as our feedback is posted.
We do all we can to be MORE than fair to our customers, & ask that you do the same for us. We ask that you PLEASE notify us immediately if there is a problem, & give us the chance to straighten it out BEFORE leaving Neutral or Negative feedback. Because after it is posted … we will take no other actions to resolve the problem.
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