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Q: Do you combine purchases?
Yes, we combine all NON PAID won items with in a 4 day time period. Combining shipping saves our customers on shipping costs and saves us time! If your invoice is not showing the correct disounted rate, just let us know and we will fix it for you.
Q: When will my package be shipped?
A: We try to get all orders out ASAP. Our items are shipped daily at 8:00 am EST Monday - Friday (no Saturdays or Sundays). Items will be shipped in no more than 2 business days, but are almost always the same/next day.
Q: What form of payments do you accept?
A: We accept PAYPAL, VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS.
Q: How can we contact you?
A: We strongly suggest using the Ebay contact seller link to contact us. This way we are sure that all emails will be received and not placed in spam. Ebays sellers get hit with SPAM quite often, so if it is sent through Ebays contact seller form then I know it is a real email.
Q: Do you ship internationally?
A: I am sorry to say that we are currently shipping to US only.
Q: I am not happy with my purchase and/or have not received my items?
A: We ask our customers to PLEASE contact us should you have any problems for any reason. Our main goal is to have happy customers that continue to return to shop with us. We will gladly work with you to fix any problems that may arise. Please just let us know as we cannot fix a problem that we did not know existed.
Q: The item discription shows it is for a lot of 25 items but next to items available it is only showing 4. How many items will I receive if I make this purchase?
A: The discription and title indicate how many items you will receive. The quanity available show how many lots of this are available. In the question example shown above, it would be that we have 4 sets of 25 beads available (100 total). If you use the buy it now button and purchase 1 you will receive 25 beads, if you use the buy it now option and purchase 2 you will receive 50 beads, and so on. | 
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