WeatherTech Frequently Asked Questions:
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The majority of our products are custom-manufactured for a precise, perfect fit. Our listings specifically
state what year range, model, and vehicle options the featured items will fit. Please read the item description carefully.
Note: Unless otherwise stated our products were designed for cars sold in the US and therefore are left hand drive and may
not fit cars made/sold for other countries.
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We manufacture custom products for hundreds of vehicles and update our inventory on eBay
frequently. The quickest way to find the items for your vehicle is simply to type the year
and model in the search box located on our Store Home Page and use the navigation pane to
browse for the specific color or set that you're looking for.
Note: Unless otherwise stated our products were designed for cars sold in the US and therefore are left hand drive and may
not fit cars made/sold for other countries.
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Sorry, but we do not offer any combined shipping discounts.
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We ship all
of our items guaranteed with FedEx. All tracking numbers will be uploaded to eBay within 24 hours of shipment. Don't see the
tracking number. Please first check the listing’s handling time to make sure the item should have shipped, and then contact us.
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Standard shipping & handling times vary according to each product group and your location.
Here is a general guide for expected delivery times for items in the US:
DigitalFit® FloorLiners™: 6-10 Business Days (1-2 weeks)
Cargo Liners: 6-10 Business Days (1-2 weeks)
All-Weather Floor Mats: 2-6 Business Days (~1 week)
Side Window Deflectors: 2-6 Business Days (~1 week)
MudFlaps: 2-6 Business Days (~1 week)
Stone & Bug Deflectors: 2-6 Business Days (~1 week)
Plate Cover & Frames: 2-6 Business Days (~1 week)
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You have 30 days upon receipt of your item to return or exchange it with us as long as your item is in it's
original condition. Please contact us throught the ebay message system to receive your RA (Return Authorization)
number. For more details about returns & exchanges click here. |
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No returns will be accepted without a return authorization # (RA#). If you have not received an RA # please contact
us through the messaging system in order to set up your return/exhange. Once you have received an RA# you may sent
your package back to us at:
MacNeil Automotive Products
1 MacNeil Court
Bolingbrook IL 60440
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Unfortunately we are not able to offer local pick-up for items sold through our eBay store. However, you are welcome to stop
by our showroom and see all of our available products first hand. The showroom is located at:
WeatherTech
841 Remington Blvd
Bolingbrook IL 60440
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We do ship some items* internationally to specific countries that eBay allows us to. In order to see if your country is
eligible for shipping, go to the shipping tab of the listing you are interested in and see if your country. If your country is
listed and a quote is generated then your country is eligible for international shipment. If no quote is generated then your
country is not a valid shipping country even if it appears on the list.
Note: There is a size limit that applies to shipping internationally (Canada excluded) that only allows some of our
FloorLiners to be shipped internationally. That is why you may see some FloorLiners available for international shipping while
others are not.
* Please note that our items were designed for US cars with left side drive vehicles and therefore we cannot guarantee the fit on any
cars made for sale outside the US.
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No, all of our items were designed for left hand drive vehicles made for sale in the US and will not fit international cars
unless otherwise stated. You may find that many of our items* will still fit your right side drive vehicle but we cannot guarantee
that they will fit.
*Front Floorliner and front Floor Mats will not fit any right side drive vehicles.
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Delivery times for international countries can vary greatly not only by country but also by region in a country. Please look
at eBay's estimated delivery time for the best estimate* on when an item may arrive.
*Note: eBay's shipping time quotes are only an estimate and are in no way guaranteed for international shipments. Due to the
delays that may occur during international shipments we will not be refund any shipping charges for delayed orders.
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Not all items are available for shipment to Canada. We will ship the following items to Canada:
FloorLiners, All-Weather Mats, Cargo Liners and MudFlaps.
To see a shipping quote go to the shipping tab of the listing you are interested in and enter your Postal Code to see what the
shipping charge will be.
Please contact
us through the eBay messaging system if you have any questions about shipping charges. |
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Yes, we offer Fedex Ground, 2nd Day Air and Standard Overnight shipping to both Alaska and Hawaii. To see the rates just
click the shipping tab in the listing to see what the cost for each service will be.
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Our Mats and Liners are available in Black, Tan or Grey*. Each listing is only for one color so if you want a different
color you need to click on the links in the auction for the color that you want. Please do not place your order and then request
another color option in the checkout notes.
*Some vehicles may not have all three color options.
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No, Our prices are the same 365 days a year and we do not offer any discounts
so please don't ask because the answer is "no".
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We only charge to tax in the state of Illinois. If you do not live in Illinois you do not have to pay tax. If you do live in
Illinois than you will have to pay the 8.5% Illinois Sales Tax.
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No, our deflectors go directly into the window channel.
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While PayPal is our only accepted method of payment, you may use any major credit card through PayPal to make your payments.
Don't have a PayPal account? Just go to www.paypal.com and you can have an account
set up in minutes. |
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Yes, just order normally, there are no additional charges for APO or FPO Addresses. Please note that shipping times will be longer
for APO/FPO shipments.
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NO, side window deflectors are only avaialable in light or dark tint and they are not always available in
both tints.
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Absolutely! All of our items have the option for Fedex Ground, 2nd Day Air and Standart Overnight shipping. You can see the
rates for each item by clicking on the shipping tab in the listing.
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Yes, all of our items have a 3 year warranty expect for the All-Weather Mats that have a 10 year warranty. Click here to
see our full warranty details. |
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Yes, we are the manufacturer of the WeatherTech Brand of products and all of our orders are factory direct.
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Yes, all of our items are brand new and factory direct unless otherwise stated.
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