Some items are custom made to your specifications. Please allow ample time for them to be made and sent. If you need an item by a specific date, please email me prior to purchasing to ensure I can get it to you in time. Most items can be made and mailed within two weeks. I do not ship outside the United States. Insurance is optional but recommended. I accept only paypal, no personal checks or cash under any circumstances. Items that are personalized are not returnable.