Our Store Policies

We'd like to let you know our store policies so that you will clearly understand us and feel confident in making your purchases.

Guarantee

Your satisfaction is very important to us. If you feel dissatisfied for any reason please contact us first before leaving feedback and we’ll find a solution you’ll be happy with.

We offer a 30 day money back refund to our customers. If you would like to return an item please send us an email first within 3 days of receipt for shipping instructions.

Shipping

We ship by UPS and DHL, you should receive your purchase within 5-8 days. We will ship to Alaska, Hawaii and Canada. Please note that there are additional charges for shipping to Alaska, Hawaii and Canada.

Before you buy or bid, please send an email first so that we can let you know the exact shipping charges then you can then decide if that's okay with you.

Payment

We prefer payments by Pay Pal because we can ship your items faster. We’ll also accept Money Orders and Personal Checks. Please understand that we’ll have to wait for a Personal Check to clear before shipping.

Refunds

We offer Money Back refund to our customers. If you are not pleased with your purchase, no problem, contact us first, we’ll arrange for the refund minus the original shipping cost. Your satisfaction is very important to us.

Contacting Us

Communication is very important to us. When your item ships we’ll let you know along with the tracking number.

Feedback

We won’t hold your feedback hostage, when you do your part; pay we’ll do our part; ship and leave your feedback.

We look forward to serving you!