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  • About Our Products
  
  • com·pat·i·ble / k&m-'pa-t&-b&l / adj. 1. a. able to coexist; mutually tolerant  b. consistent  2. designed to work with another device or system without modification

 

What are compatible products?  Simply put, compatible products are 100% new products made to meet or even exceed the specifications of an "original" product, or as stated in the definition above -"designed to work with another device or system without modification". The compatible products we sell include both parts and consumables such as Toner, Ink, Cartridges, etc.


Why we sell compatible products.  For the past 27 years, almost everything Wholesale Copier Parts has sold has been a compatible product. Below, are just a few of the reasons:

  • 99% of the time, they are a better value: Industry research shows that the average life of most office machines is 2-6 years. With this in mind, would you rather pay $100 for the "Original Equipment " part that supposedly lasts 4-6 years, or $49 for a compatible that lasts 4 or 5 years? You do the math.

  • Excellent Quality: Today's compatible office machine products are of excellent quality, and in many cases, exceed the quality of the OEM. 

  • Readily Available: Compatible products are readily available from various manufacturers. Our suppliers have exceptional reputations, and adhere to very high quality standards. The ability to "pick and choose" from the best sources ensures we are able to offer the highest quality product at the best price to our customers, and are not limited to the single OEM.

  • Your machine can't tell the difference: With the possible exception of Photo Inks, we guarantee that neither you or your machine will notice any difference in print quality or machine operation (see our tutorial on inkjet printers). All of our products are made to exacting specifications of the original.

  • Using compatible products will not void any manufacturers warranty: Using compatible products will in no way, void any warranty from any manufacturer. This has been established by law called the Manguson-Moss Act. It is illegal for any manufacturer or their respective agents to imply the use of compatible products will void a warranty. See below:
Magnuson-Moss
Warranty Improvement Act
United States Code Annotated
Title 15 Commerce and Trade

Chapter 50 Consumer Product Warranties 15 Section 2302

(c) No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the tears of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection may be waived by the commission if:
  1. The warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified Is used in connection with the warranted product, and
  2. The Commission finds that such a waiver is in the public interest.

How This Affects You

The manufacturer of the printer you are using cannot void the warranty on your printer because you use a cartridge or refill kit manufactured by someone other than the printer manufacturer. This prohibition includes the use of compatible cartridges, and remanufactured cartridges.  This is to help prevent against manufacturer monopolies and unfair pricing practices.

The Sherman and Clayton Antitrust Law
(IBM vs. The United States)

You don't have to be intimidated when the printer people tell you they will void your warranty on your equipment if you do not use the O.E.M. ink or toner. Nor should you be intimidated if they should try to charge extra because you are not using the O.E.M. ink or toner. This is illegal for another reason and this is referred to as product linking, check it out:

The Supreme Court (IBM vs. The United States) held that IBM could not threaten customers with termination of their data processing equipment leases just because they did not use supplies manufactured by IBM. Such practice constituted a "tying agreement" and was found to be to violation of the Sherman and Clayton Antitrust Law.
How This Affects You

This knowledge can help you stand up for your right of free choice of supplies vendor because you are acting within the letter of the law.  Original Equipment Manufacturers (OEMs) and printer service people are aware of lower priced supplies, so it's in their best interests to convince you not to use competing products.   You can use this information to protect yourself if they attempt to infringe on your warranty rights.

 OUR GUARANTEE:

Everything we offer is backed by our 100% Money-Back Guarantee

At Wholesale Copier Parts , we believe that a company is only as good as it's Guarantee. We take your satisfaction seriously and will do whatever we can to earn your trust.

Our Guarantee is simple:

100% Satisfaction Guaranteed If you are not happy with your order for any reason, simply follow the easy instructions on our Shipping & Returns page to send it back to us.

We'll either send you a replacement or issue you a refund.  -- whichever you prefer


We are in this for the long run, and we want you to be a satisfied customer. We treat our customers sincere and fair, because we know that if we keep you happy -- you'll keep coming back to us for your office machine needs for years to come.

We look forward to doing continued business with you!

Sincerely,


-- The Wholesale Copier Parts Team

Wholesale Copier Parts