Wholesale Tool offers Fed-Ex, UPS Next Day, Second and Third Day Service, Air Service, Parcel Post and Air Freight. All orders are shipped the least expensive way, unless otherwise requested. Shipments under 70 lbs. are sent via UPS Ground. Larger orders are shipped Freight Collect with a $45.00 minimum freight charge. All orders are sent FOB shipping point.

Shipping charges don't appear on the auctions initially because we don't know the actual cost of shipping your order until it has been packaged and weighed. However, some of the auctions have been posted with their shipping weight. These auction can calculate the shipping charges at www.ups.com from ZIP 48089. If the item does not have a weight, you can always contact us to find out the total cost of the shipping by calling us at 1-800-521-3420 or by email at dgarriott@wttool.com. We'll be happy to assist you.

Wholesale Tool ships outside of the US and Canada, however if you do not live in the US or Canada, we will be sure to contact you so we can make shipping arrangements.

Damaged Shipments: Inspect the shipping container(s) upon delivery. If damage is evident, have the Freight Agent make note of the condition. Open your order immediately and check the contents against your enclosed invoice. Any claim for damaged or missing merchandise should be filed within five (5) days by you with the freight carrier. Save the container(s) that the shipment arrived in. Please notify us that you are making the claim within five days also.

Refused Shipments: DO NOT refuse shipments as this results in unnecessary freight and handling charges. Accept the shipment and call our Customer Service Department at 1-800-521-3420 for assistance. COD customers who refuse shipments will be sold on a cash-with-order basis only. All refused shipments will be assessed a 10% restocking fee.