Machinery Warranty
Wholesale Tool Co. warrants new machinery sold by it against defective workmanship under normal and proper use, in service for sixty (60) days from date of delivery to the purchaser, except that Wholesale Tool Co.'s liability hereunder shall be limited to repairing or replacing the nonconforming machinery. No allowance shall be granted for repairs or alterations made by the purchaser without our prior written consent. The decision to repair or replace shall be at the discretion of Wholesale Tool Co.
Hand and Cutting Tool Warranty
All hand and cutting tools are warranted thirty (30) days against manufacturing defects. Wholesale Tool carries various merchandise containing manufacturer's warranties as well, and shall be subject to same. The above warranties, guarantees or liabilities; written, oral or implied, arising by law or otherwise (including without limitation and obligations or Wholesale Tool Company with respect to fitness, merchantability, and indirect, incidental or consequential damages). This warranty shall not be extended, altered or varied except by a written instrument signed by Wholesale Tool Co.
Product Pictures
Product pictures are for reference only, actual product appearance may vary. - Wholesale Tool Co. Copyright 2004 by Wholesale Tool Co.
Returns
All merchandise should be inspected upon receipt. If found defective, call our Customer Service Department at (800) 521-3420 for an adjustment and/or return approval number. Be sure you have our invoice or packing list when you call. We will make a satisfactory adjustment on all unused defective merchandise. if we are notified within five (5) days of our invoice date.
To assure prompt and accurate credit on returned merchandise, we ask that you follow these steps:
- A return authorization number must be obtained by contacting our Customer Service Department at 1-800-521-3420 or email us at customerservice@wttool.com . This number will be valid for only thirty (30) days from invoice date.
- The authorization number must be clearly written on each package. If this number is not on your package it will be refused.
- Credit or adjustment is given o mistakes that are our fault, provided you contact our Customer Service Department within five (5) days from receipt of merchandise.
- Returns which the customer orders incorrectly will be charged a 10% restocking fee and return freight.
- Absolutely NO returns accepted unless the merchandise is in original cartons in new condition. Credit will not be issued for returned material that has been marked, altered, or abused.
- All returns must include a written explanation and a copy of the invoice or packing list. NO returns are accepted freight collect or COD. Send all returns prepaid and insured for current value.
- Absolutely NO returns are accepted after thirty (30) days from date of invoice.
- Damaged, lost or short shipments should be reported to your UPS office immediately, then contact us so that we can reship the merchandise and place a claim. Keep damaged goods and containers until advised otherwise.
Feedback
Wholesale Tool Company will submit feedback on winning bidders after completion of a successful checkout. In cases where winning bidders fail to pay for their items, we may initiate eBay's " Non-Paying Bidder " process. Please contact us regarding product issues before leaving negative feedback.
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