We have been shipping globally for many years. I could never understand and have always been concerned about the time taken to send items to Canada, Europe, Asia, and Australia. Even though it is 2009, mail takes 2 - 4 weeks, perhaps longer, to be delivered. Further, domestic mail delivery sometimes averages 3 - 5 days, even longer. I have always found such delivery times unacceptable.

 

We therefore began shipping all items by USPS Priority Mail. You, the customer would receive the item sooner, usually within 6 - 10 days globally, and 2- 3 days to points across the U.S. Priority Mail seemed a much better choice - less time in the mail stream, therefore less chance of being lost, damaged, or stolen. All factors which would diminish your shopping experience with us.

 

I believed then, and still do now, that the additional cost involved, would be offset by the enhanced delivery time, and handling.

 

Further, how many times have you received items enclosed within a file folder, which was shoved into an manila envelope? Or, an item sandwiched between two pieces of cardboard, with no other protection, such as a glassline envelope or a sheet protector? I have found that answer to be almost always.

 

Now, we do not ship as others may be inclined to do so. Currently, we ship your purchase within an USPS Priority Mail envelope with the item enclosed within a glassline envelope or an archival sheet protector, enclosed within 9x12 inch or 11x14 inch board liners. For much larger, or small orders, we use a heavy board envelope, which weighs 2 - 3 ounces unfilled. The stamps are further enclosed within board liners. This means an item which usually weigh one (1) ounce is shipped to you in a package weighing 3 or more ounces.

 

We want you to receive the item you ordered, in the condition you expected, when you placed the order.