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What does UNLOCKED mean?
Unlocked GSM phones are wireless phones which are not subsidized or locked by any service provider. This means that the phone will work with any GSM network in the world that carries the frequencies specified for the particular phone. With an unlocked phone you are not restricted to use it with any specific carrier. However, unlocked phones do not guarantee that network features such us email, internet browser, etc. will work for you.
Do I need to buy service contract to buy a phone from this store?
No, the price of wireless phones at Wireless Experts reflects the cost of the phone only. Service contracts are not required to purchase equipment from us. Wireless Experts does not sell phones with service; our phones are unlocked and will support service from multiple carriers. This means that the phone will work with any GSM network in the world that carries the band/frequencies specified for a particular phone. If you already have a GSM phone with service, you will need to remove your SIM card (small 2X1 inch chip that is located in the back of the phone) and insert it into to the new phone. The new phone will be ready to make and receive calls immediately.
How would I know if this works in my area?
Unlocked and unbranded means that you can use it with any GSM SIM card. If, in your area you are able to use the 1900MHz band with Cingular then you would have no problems using this phone. The best thing to do is call your service provider and ask if they support the bandwidth of the phone you are interested in purchasing from us.
I see phones with 850/1800/1900Mhz and 900/1800/1900Mhz. What is the difference?
There are two major types of tri-band GSM phones: European and American.
European tri-band phones support the 900, 1800, and 1900 frequency bands. They provide complete coverage in Europe, Africa, and Asia, and work on at least one network in most countries in the Americas.
American tri-band phones support the 800/850, 1800, and 1900 frequency bands. They provide complete coverage in the Americas, and will work on at least one network in most countries in Europe, Africa, and Asia.
A GSM phone that supports the four major GSM frequency bands: 850/900/1800/1900 will therefore work in any part of the world.
Does this phone work in the United States? If so what companies offer service for this phone?
Bandwidths (networks) of the phone are specified in every listing. Please check with your service provider for the bandwidth being used in your area and make your purchase accordingly. Non-GSM phones also known as CDMA phones are locked on to the Verizon network. Verizon phones do not require SIM cards.
Can I use all the network features on these phones such as: the web browser, eMail, T-zones, M-mode, etc.?
Wireless Experts guarantees the voice feature of the phone to work 100% with support. Wireless Experts is not responsible for the settings of the phones' browser, Email, MMS, SMS, GPRS, WAP, Picture messages or any other network related setup other than the voice feature. If you setup the phone properly, you will have all the features working on the phone. For additional setup instructions please contact your current phone service provider or email us for support.
What is a SIM card?
It stands for "Subscriber Identity Module"
A small, stamp-size "smart card" used in a GSM phone.
The SIM card contains a microchip that stores data that identifies the user to the carrier. The data is also used to encrypt voice and data transmissions, making it nearly impossible to listen in on calls.
The SIM can also store phone book information - phone numbers and associated names.
The SIM, typically located under the battery, can easily be removed and placed in another phone. This will cause the new phone to instantly operate using the subscriber's existing phone number and account.
*SIM CARDS ARE NOT included with any of our phone packages unless sold seperately.
What does GPRS mean?
General Packet Radio Service (GPRS) is an enhancement to existing GSM and TDMA networks that introduces packet data transmission, enabling "always on" mobility. This means that users can choose to be permanently logged on to e-mail, Internet access and other services, but do not have to pay for these services unless sending or receiving information. When EDGE is added to GPRS, these data rates will increase up to 384kbit/s.
What does Bluetooth means?
Bluetooth™ is an open standard for two-way, short-wave radio communications between different devices. It marks the end of cables and cords between mobile phones, palmtops, portable PCs and printers, for example. Furthermore, Bluetooth™ enables information between such devices to be synchronized. Diary information held on a PDA can be updated automatically when within range of a Bluetooth™-enabled PC. Bluetooth™ is also going to be important for machine-to-machine communications - one of the largest growth areas in telecommunications.
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