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Do you have a question?

World Computer Deals encourages any questions a client may have about an item before a purchase is completed. We do our best to provide as many details as possible on each eBay listing. If you need to confirm a detail or just ask about other details, let us know. We generally try to answer back with in a few hours once a eBay message has  been received.

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World Computer Deals listing conditions:

New: Brand new, un-opened, manufacture sealed item in its original packaging.
*Client will have to perform all manufacture, Microsoft, and any other updates upon opening the system which have not been performed by the manufacture upon the build date of system.*

New, Other: A system that is new, unused which has been assessed and tested. It was formally factory sealed, has a flawless aesthetic condition with no signs of wear. A “New, Other” eBay listing condition is due to the factory seal being opened; original box may have shelf wear and shipping stickers removed. The laptop may or may not come in the original retail box, see listing description for more details. 

Manufactured Refurbished: A system that has been professionally restored by the manufacture which has arrived in a opened state (with or without box). 

Seller Refurbished: A system that is a return or special order product that didn't meet customer satisfaction based on specifications. May or may not come in original manufacture box. 

Demo Unit: A system that was purchased by World Computer Deals to use at trade shows or in sales meetings to show off new products and/or to show to clients at their place of business. Systems don't always come with the original box or documentation.

What is V.A.S.?: World Computer Deals includes this service for purchases on all opened laptops. The Value Added Service (V.A.S) includes all updates performed which are from the  Manufacture, Microsoft, Adobe (Air, Flash, Reader, & Shockwave), and Java. All are performed upon your purchase so the laptop arrives better than manufacture sealed.

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Need to update your laptop?

Adobe: 

  • Air: https://get.adobe.com/air/
  • Flash: http://www.adobe.com/support/flashplayer/downloads.html
  • Reader: https://get.adobe.com/reader/
  • Shockwave: http://get.adobe.com/shockwave/
Java: http://www.java.com/en/download/installed.jsp

Microsoft: http://www.update.microsoft.com/windowsupdate/v6/thanks.aspx?ln=en&&thankspage=5

Manufactures:

  • Dell: http://www.dell.com/support/drivers/us/en/19/ProductSelector
  • Hewlett Packard: http://www8.hp.com/us/en/drivers.html
  • Lenovo: http://support.lenovo.com/en_US/detail.page?LegacyDocID=TVSU-UPDATE
         *Download the latest ThinkVantage System Update based on the installed OS.
  • Toshiba: http://support.toshiba.com/drivers
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Will a manufacture warranty be included with my laptop purchase?


Depends...

Each laptop listing will have tab at the bottom of the eBay listing called "Warranty". If a current warranty is present this will be included in the listing. SquareTrade may be the only option available available at the buyer's expense.

Warranty dates are tricky since they are based on "build/born dates" not purchase dates. Manufactures are not obligated to register any warranty if the product is not purchased from them directly.

No worries, we have seen very few cases where the manufacture would not honor the purchase date of the laptop despite the place of purchase.

As part of your purchase, upon request, we can submit your purchase information directly to the manufacture. A response from the manufacture can take anywhere from 1 to 14 business days.

We do NOT guarantee the manufacture will register the laptop or update their records.

This is a service we include, upon request, as part of your purchase.

Any standard manufacture warranty will not include some of the following examples:

Examples of coverage include: drops, spills, viruses and other accidents during use, including liquid damage from immersion. 

An additional purchase of Accidental Protection Warranty is needed to warranty your laptop against the above type of of examples.

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Can I purchase an additional warranty?

There are a few ways on how you can purchase an additional warranty.

Dell:
  • Warranty Check: http://support.dell.com/support/topics/global.aspx/support/my_systems_info/details?c=us&cs=19&1=en&s=dhs
  • Purchase: http://www.dell.com/content/topics/topic.aspx/us/segments/bsd/services/ex_warranty?c=us&l=en&cs=04
Dell Rules:
  • About: http://www.dell.com/learn/us/en/19/solutions/limited-hardware-warranties
  • About 2: http://www.dell.com/downloads/global/services/prosupport/en/us/Accidental_Damage.pdf
Hewlett Packard:
  • Warranty Check: http://h20566.www2.hp.com/portal/site/hpsc/public/wc/home?ac.admitted=1398922375694.876444892.199480143
  • Purchase: http://www8.hp.com/us/en/support-drivers/total-care/totalcare-for-laptops.html
Hewlett Packard Rules:
  • About: http://www8.hp.com/us/en/privacy/limited_warranty.html
Lenovo:
  • Warranty Check:http://support.lenovo.com/en_US/product-service/warranty-status/default.page
  • Purchase: http://shop.lenovo.com/SEUILibrary/controller/e/na/LenovoPortal/en_US/config.workflow:StartWarranty
Lenovo Rules:
  • About: http://shop.lenovo.com/ISS_Static/WW/emea/merchandising/pdf/Lenovo%20Limited%20Warranty.pdf
  • About 2: http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkcentre_pdf/lenovo_solw.pdf

SquareTrade:

  • eBay Link: http://pages.ebay.com/warranty/squaretrade.html
  • SquareTrade Link: http://www.squaretrade.com/get-warranty

Toshiba:

  • Warranty Check: http://support.toshiba.com/warranty
  • Purchase: http://www.toshiba.com/us/serviceplans
Toshiba Rules:
  • About: http://cdgenp01.csd.toshiba.com/content/support/pdf_files/stdwar/gma501082010_web.pdf
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We are offer 5-Star Service!

Our goal is to deliver products, on time, to the confirmed address as stated on your PayPal account, in the condition as stated on the description as listed. We process your orders, payments and special requests quickly and correctly the first time.

We strive to earn positive 5-Star feedback scores from you!

Kindly leave Positive Feedback upon receiving your order. Thank you very much!

Don’t forget, We Love Referrals!